Flight Coordinator I - Located in O'Fallon, MO

Located in O'Fallon, MO

Pay

• Pay ranges from $20.50 - $22.50 based on experience
• $3/night shift differential
• $1/weekend shift differential
• 0-90 Days: Flight Coordinator Trainee - $20.50/hour initial hire rate
• 90+ Days: Flight Coordinator I – $1.00/hr increase upon successful completion of training and manager evaluation
• 180–365+ Days: Flight Coordinator II – $1.00/hr increase upon satisfactory demonstration of advanced competency and independent function

Part-time requires a minimum of 48 hours per pay period.

Responsibilities

• Demonstrate excellent customer service skills with all customers, co-workers, management, and the public
• Receive and handle all customer requests for or about medical transports in a friendly, timely and professional manner
• Demonstrate excellent listening skills and accurately document all interactions
• Communicate clearly both verbally and in writing
• Assign and coordinate medical transport by Air Evac
• Handle decline and cancellations of transport requests by offering alternate solutions or aircraft as appropriate
• Maintain data entries in the Computer Aided Dispatch (CAD) system for all requests
• Actively monitor aircraft while in flight and enter aircraft position reports into the CAD system
• Communicate with the Flight Coordinator Supervisor when issues arise
• Communicate with partners and Flight Team to facilitate transports as needed
• Participate and contribute willingly, effectively, and efficiently as a team member in various councils
• Adhere to all company policies and procedures
• Perform other duties as assigned
• Demonstrate proficiency with job-related tools including CAD system, mapping software, communications equipment, multi-line telephone systems, and digital recording equipment

Requirements

• Minimum 18 years of age
• High School Diploma, GED, or Equivalent
• Detail oriented
• Ability to multi-task
• Ability to function in a fast-paced, at times high-stress, work environment
• Computer literate

Benefits

As a leader in helicopter air ambulance services, Air Evac Lifeteam is part of Global Medical Response's (GMR) family of solutions. Comprehensive benefit options are available at GlobalMedicalResponse.com/Careers.

• GMR’s Core Behaviors: keep care at the center, raise your hand, seek to understand, find a way together, and be accountable