Flight Centre - HR Business Partner / Employee Relations (6 Month Contract) - Boston, MA

About the role

The role serves as a trusted HR partner to managers and employees on employee relations matters, conducting and managing workplace investigations, and supporting performance management processes.

Responsibilities

• Serve as a trusted HR partner to managers and employees on employee relations matters
• Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
• Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
• Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
• Support conflict resolution and facilitate difficult employee conversations
• Maintain thorough and confidential documentation related to investigations and employee matters
• Collaborate with legal and HR leadership on complex employee relations issues
• Identify trends and recommend practical solutions to improve employee experience and mitigate risk
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Qualifications

• 5+ years of progressive HR experience, with a strong focus on employee relations and investigations
• Demonstrated experience independently managing performance management and workplace investigations
• Strong understanding of employment laws and HR best practices
• Excellent interpersonal, communication, and conflict-resolution skills
• Ability to handle sensitive situations with discretion, professionalism, and sound judgment
• Strong organizational skills with the ability to manage multiple priorities effectively
• Experience supporting multi-state employee populations (preferred)
• Bachelor’s degree in Human Resources, Business, or a related field (preferred)
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is an asset