Flight Attendant

Job Description and Responsibilities

Individual contributor that works cohesively with the flight operations team and customers alike.
Demonstrates the use of emergency and safety equipment.
Serves beverages, meals and snacks.
Prepares the galley, restocks and cleans the cabin between flights.
Provides additional assistance to passengers with special needs.
Ensures passenger questions are addressed and they adhere to all applicable rules during flight.
Reassures passengers during aircraft turbulence and tends to necessary safety measures.
Administers first aid and medical care if required, in the case of an emergency.
Provides instruction, including emergency evacuation procedures, to passengers.
Participates in pre-flight briefings to discuss flight details, weather, and service plans.
Performs pre-flight safety checks.
Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed as required.
Performs other duties as assigned.
May direct contract flight attendant when needed.

Skills

Demonstrated skill in customer service.
Able to learn and understand flight operation procedures, policies, and safety regulations.
Working knowledge of MS Office and applicable flight software.
Demonstrated excellent written and verbal communication skills.
Demonstrated excellent organizational, problem-solving and leadership skills.
Remains calm in fast-paced, stressful and even emergency situations.
Demonstrates attention to detail and is diligent about seeking resolution to issues.

Qualifications

• 2+ years of customer service experience.
  (Can be as a flight attendant, general customer service experience in hospitality (hotel, food and beverage), personal assistant, concierge or related experience.)
  Associate’s degree preferred.
  Flight Attendant school is a plus but not required.
• 75% travel required.
  Possess a valid passport and ability to travel internationally.
  Able to report for flight at the company’s established time frame.
  Must have flexibility to be available due to an ever-changing schedule.
• Will be trained in CPR and First Aid.
  Capable of lifting up to 50 pounds.

Essential Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in customer areas.
The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart.
The employee is frequently exposed to vibration.
Occasional fuel fumes may permeate the workplace.