Flight Attendant

About the role

The position ensures the safety and comfort of passengers in accordance with FAA and Inflight guidelines.

Responsibilities

• Performs all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience.
• Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds.
• Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
• Aids passengers in stowing carry-on baggage weighing up to and including 35 pounds.
• Maintains a neat and orderly cabin environment.
• Contributes to a reliable and on-time operation by working with other crewmembers to meet all report times, departure times, and minimum turn times.
• Performs inflight sales and promotional duties as assigned.
• Assists other Customer Service staff as needed with passenger handling or other duties.
• Maintains reliable and prompt attendance according to Company policies and procedures.
• Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code.
• Complies with associate Rules of Conduct as outlined in all applicable manuals.
• Maintains currency of Inflight guides and manuals.
• Fosters the Company’s core values and culture throughout the work environment.
• Performs additional duties as assigned or required.

Requirements

• High school diploma or GED, with at least two years of customer service experience.
• Must be 20 years of age by the date of the first interview.

Preferred Qualifications

• Additional years of customer service experience, preferably in an aviation environment.
• Previous Flight Attendant experience.

Knowledge, Skills And Abilities

• Ability to read, analyze and interpret technical procedures and governmental regulations.
• Able to effectively present information to and respond to questions from management, crew, passengers and the general public.
• Able to speak and be understood in English, including shouted verbal commands during emergency situations.

Reasoning/Problem Solving Ability

• Willing to work in a time-sensitive environment and effectively handle stress that is associated with meeting deadlines and managing unexpected change.
• Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
• Must be able to remain calm, think and react quickly in all types of emergency situations including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, turbulence, etc.

Physical Demands

• Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
• Capable of lifting objects above shoulders up to and including 35 pounds.
• Able to push and pull moveable carts weighing in excess of 250 pounds.
• Able to walk and stand for extended periods, sometimes with aircraft turbulence.
• Must be able to stoop, crouch, squat, climb and kneel.
• Able to see clearly at 20 feet or more with corrective lenses or contacts.
• Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
• Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
• Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.
• Able to work extended duty periods on sequential days.

Work Environment

• Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
• The ability to accommodate customers’ special needs/disabilities.
• Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends.

Travel Requirements

• Travel up to 100% of the time, including nights, weekends, holidays and overnight.
• Willing to relocate based on the Company’s operational needs.