Flexible Customer Service Associate
Responsibilities
The Flexible Customer Service Associate consults with customers on their rental. Maximizes revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Responsibilities also include shuttling customers. This position ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.
Qualifications
- Strong oral and written communication skills
- Ownership, accountability, and initiative
- All auditory, speaking, and communicating capabilities necessary to complete responsibilities
- Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine
Benefits
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
About the Role
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Pay
$16.00 per hour
Schedule
Shifts may vary based on business needs.
Company Information
The Hertz Corporation champions and celebrates a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.