Flexible Customer Service Associate
Responsibilities
- Consults with customers on their rental needs.
- Maximizes revenue opportunities by offering products and services.
- Overcomes customer objections to ensure successful rentals.
- Shuttles customers to and from rental locations.
- Prepares vehicles for customer pick-up by cleaning, assessing damage, fueling, and refilling fluids.
Qualifications
- Strong oral and written communication skills.
- Ownership, accountability, and initiative.
- All auditory, speaking, and communicating capabilities necessary to perform job duties.
- Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine.
Benefits and Perks
- Up to 40% off the base rate of any standard Hertz rental.
- Medical, Dental & Vision plan options.
- Retirement programs, including 401(k) employer matching.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
About the Role
The Flexible Customer Service Associate at Hertz is responsible for providing exceptional customer service and maximizing revenue opportunities through product and service offerings. This role involves shuttle services, vehicle preparation, and overall customer satisfaction.
Pay
$17.00/hr
Schedule
Hours may vary based on location and shift requirements.
About Hertz
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in various regions around the world. As one of the largest worldwide airport general use vehicle rental companies, Hertz is known for its commitment to customer service and innovation.
Equal Opportunity Employer
Hertz is committed to fostering a diverse and inclusive workplace, promoting equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.