FLEX Director, Organizational Capability

CANDIDATE PROFILE

Education and Experience

• Required:
• Bachelor of Arts or Sciences
• At least 7 years of experience in supporting or leading organizational effectiveness and process design engagements
• Proven track record partnering with business leaders to design and execute high impact organizational solutions in large, complex organizations
• Demonstrated ability to lead and influence a wide range of cross-functional work teams and leaders within a matrixed organization.
• Strong autonomy and ability to advance complex and ambiguous work with considerable independence.
• Advanced communication skills, including presentation development and delivery for senior-level audiences.
• PREFERRED:
• Graduate degree, MS/MBA (or equivalent) in Organizational Development, Human Resources, Business Management, Psychology, or Related Field
• Hospitality/Lodging industry experience
• Sound quantitative skill set and comfort with data analysis/interpretation

CORE WORK ACTIVITIES

The Director, Organizational Capability will contribute and, where appropriate, lead efforts across all phases of the organizational design process, including:

• Facilitation of strategic vision-setting with senior executives to include definition of KPIs and design principles to guide work
• Carrying out external benchmarking to inform future state organizational or operating model design/enhancements
• Establishing current state organizational baseline, including (but not limited to) headcount, staffing mix, technology, decisioning protocols, and task breakdowns by role
• Mapping key functions within the future state organization and validating their suitability to purpose through comprehension capability decomposition
• Designing organizations within each function, including leadership structures, spans, layers, and rationalized roles/responsibilities
• Conducting technical assessments to determine where systems and technology (including AI) needs exist
• Collaborating with Change & Communications, Learning & Development, and Talent Acquisition to define current state readiness versus further state need—building a comprehensive activation plan
• Developing organizational capability tools, templates and methods to implement initiatives as well as educating business leaders on organizational capability and change management concepts and approaches
• Consulting with Sr. Executive clients/stakeholders to translate business needs into organizational implications
• Providing end-to-end client management of organizational capability efforts/transformations, including status tracking, progress reporting, budget management, and developing of senior executive briefing materials
• Supporting business needs as an organizational subject matter expert including developing and implementing high quality, cost-effective organizational programs and services
• Accessing and synthesizing data from a variety of sources to formulate informed viewpoints on organizational issues
• Seeking opportunities to leverage knowledge, resources and work activities across the OC COE and other MI departments/divisions
• Coordinating activities of outside trainers and consultants, as required.

Pay

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Schedule

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Benefits

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