Director, Platform Capabilities
About the role
The Director, Platform Capabilities is a senior product leadership role within the Transaction Banking Platform transformation team. This role sits at the center of the transformation, responsible for the infrastructure that supports the full range of banking products and client journeys.
Responsibilities
- Own the strategy, sequencing, and delivery milestones for a defined set of shared platform services within the platform, in partnership with technology leads and business stakeholders.
- Translate business requirements, client needs, and regulatory constraints into clean, reusable platform service definitions; define API contracts, data schemas, and interface standards that Journey teams depend on.
- Drive alignment across product, technology, operations, risk, and compliance to keep platform builds on track; manage upstream data and service dependencies without direct authority over most delivery partners.
- Hold platform services to the architectural principles of the composable platform: API-first, reusable, well-documented, and observable.
- Serve as the platform interface for one or more Product Journey teams; manage the intake of new capability requirements, communicate trade-offs, and ensure service contracts are fit for purpose.
- Represent the platform capability roadmap to senior business and technology leaders; communicate dependency risks, trade-offs, and sequencing decisions clearly and with appropriate urgency.
Requirements
- 8–12 years of product management experience, with a strong preference for roles that span both financial services and digital platform or infrastructure products.
- Demonstrated experience building or owning shared platform capabilities in a multi-product, API-first environment - comfortable with the distinction between platform services and client-facing journeys.
- Technical acumen sufficient to be a credible product partner for engineering teams: fluent in API design principles, data modeling, and event-driven architecture patterns without being a developer.
- Strong cross-functional influence skills - this role works across product, technology, risk, compliance, and operations without direct authority over most of those partners.
- Ability to operate effectively in a transformation context: setting direction under ambiguity, managing dependencies across a complex program, and communicating trade-offs clearly to senior stakeholders.
- Transaction banking background - treasury management, cash management, or commercial banking - is a strong plus across all roles on this team.
Preferred qualifications
- Candidates with depth in one or more of the following areas are strongly encouraged to apply:
- Client identity, access, and data services - experience with CIAM/IAM patterns, KYC/KYB workflows, entitlement and access governance, or client entity and product catalog data management in a financial services context.
- Onboarding and activation workflows - experience designing or owning the workflow layer that takes an entitled client through to active product use, including service configuration, operational readiness, and cross-product activation standards.
- Client intelligence, reporting, and engagement services - experience with financial data reporting platforms, statement generation and delivery, or event-driven alerts and notifications infrastructure in a corporate banking context.
- Payment and orchestration services - experience with payment initiation or management platforms, payment rail and protocol knowledge (ACH, SWIFT, ISO 20022, RTP/FedNow), or workflow orchestration and rules engine product ownership.
Benefits
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Pay
$190,000 - $225,000 USD
Schedule
Full-time