FLEX Director, Digital Strategy & Execution

This is a temporary, full-time, hybrid position located in Bethesda, MD (7750 Wisconsin Ave). The pay range is $61.00-$102.35 per hour.

About the Role

Marriott Digital Products delivers an exceptional digital customer experience through our portfolio of products, including Marriott.com and the Bonvoy app. We seek a Director of Digital Strategy and Execution to join the Digital Strategy and Planning Team. This role focuses on enterprise digital strategic planning, portfolio development, and executive-level communications and storytelling.

The Director will serve as a key architect and steward of Digital’s strategic planning frameworks, including annual and multi-year portfolio strategy, roadmap development, prioritization, and alignment to enterprise KPIs. The role involves synthesizing complex inputs across teams into clear, compelling strategic narratives to support executive decision-making, investment tradeoffs, and organizational alignment.

Responsibilities

• Support cross-functional teams to assess and develop organizational strategy and long-term plans for growth.
• Synthesize internal and external factors, consumer/technology/competitive trends to influence strategy formulation.
• Lead efforts to drive progress against the strategic plan and partner with cross-functional teams (loyalty, analytics, global sales, revenue management, and technology) to develop innovative solutions and drive digital and Bonvoy member growth.
• Provide updates to leadership, drive decisions, resolve conflicts, and monitor progress against the plan.
• Assist in executing key cross-functional initiatives to achieve desired outcomes, including developing and executing comprehensive plans to hit milestones and deliverables.
• Secure program/project sponsorship and stakeholder buy-in through formal and informal channels.
• Provide timely communication to impacted teams and stakeholders to ensure awareness and alignment.
• Work with Insights, Strategy, Analytics, and Digital Performance teams to develop appropriate project measurements and tracking.
• Develop high-impact presentations, frameworks, and materials for senior leadership forums.

Requirements

• 4-year degree (BA/BS) from an accredited university in Business Administration, Hospitality Management, Engineering, or a related major, or equivalent experience; MBA preferred.
• 8+ years in business or strategy management, delivery of complex enterprise/digital initiatives, data analytics, and visualization, demonstrating progressive career growth and leadership.

Skills

• Experience working with leadership/senior management to establish visions, formulate plans, and drive complex change in a highly matrixed, global organization.
• Demonstrated experience creating high-impact presentations and data visualizations to support storytelling and decision-making.
• Solid understanding of the hospitality industry and ability to collaborate with colleagues from diverse perspectives.
• Strong organizational skills with the ability to manage multiple high-complexity efforts and competing priorities.
• Proven experience in strategic planning, execution, and building business cases and product roadmaps to drive investment and resource decisions.
• Robust analytical skills, including the ability to analyze data, draw conclusions, develop recommendations, and report findings.
• Ability to work through ambiguous and open-ended business priorities and translate them into clear business plans and definitions of success.
• Strong interpersonal skills, including the ability to influence counterparts without direct reporting accountability.

Benefits

• 401(k) plan and stock purchase plan.
• Discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, and adoption expense reimbursements.
• Paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave (0.0384 PTO balance for every hour worked) and be eligible for a minimum of 9 holidays annually.