FLEX Director, Product Management Coach

Key Responsibilities

• Coach product teams on core skills related to product strategy, discovery, and outcome-based delivery
• Lead practical learning through workshops, shadowing, and 1:1 coaching in partnership with the Global Technology Agile Center of Excellence (ACOE)
• Provide leaders with insights on product management competency gaps and maturity improvements
• Support the shift from project to product delivery across value streams
• Promote experimentation, iterative delivery, and validated learning
• Create onboarding paths with templates, playbooks, and best practice resources

Transformation Leadership

• Partner with transformation leaders to define roles, governance, and operating mechanisms
• Strengthen product management storytelling and communication of strategy, customer insights, and business outcomes
• Surface and help resolve organizational impediments to improve communication and decision making
• Provide transparent visibility on progress, risks, and adoption

Knowledge Management, Tools & Continuous Improvement

• Maintain centralized repositories of product frameworks, artifacts, training, and templates
• Conduct audits of product practices and tools, recommending improvements
• Facilitate communities of practice for product managers and agile teams

Required Experience and Skills

• 7–10+ years of product management experience, preferably in digital, technology, or platform product environments
• Strong knowledge of product discovery, product strategy, metrics, prioritization, and product delivery
• Experience coaching or mentoring Product Managers at different levels
• Comfortable working with senior leadership and technical stakeholders
• Excellent communication and storytelling skills
• Experience with tools such as Jira, Confluence, Miro, Aha!, Azure DevOps, or similar

Suggested Desirable Skills

• Experience supporting a product operating model transformation in a mid-sized to large organization
• Familiarity with frameworks like Scrum, Kanban, OKRs, Lean Product, Dual Track Discovery, or SAFe
• Experience with change management approaches and training facilitation
• Background in executive reporting and data driven decision making