FLEX Claims Adjuster I

Responsibilities

• Manage caseload ranging from 100 – 150 claims.
• Investigate claims promptly – taking statements as necessary – to determine liability/compensability.
• Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures.
• Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority.
• Monitor and actively manage WC medical treatment with the goal of minimizing disability.
• Consult Occupational Health Services as necessary.
• Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy as needed.
• Evaluate claims for potential third party or subrogation recovery.
• Participate in the Service Call Program and complete required Service Call reports detailing current case status.
• Actively participate in regularly scheduled unit meetings and department meetings.
• Comply with Marriott Casualty Claims Policy and Procedure Manual requirements, including meeting all Key Performance Indicators (KPIs).
• Effectively utilize Claims Enterprise (CE) to manage all claims electronically.
• Enter action plan notes/website notes into CE.
• Participate in activities that foster teamwork and continuous quality improvement.

Requirements

• High School Diploma or GED.
• 1+ years claims adjusting or equivalent/relevant experience.
• General knowledge of claims.
• Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred.
• Two or four year degree from an accredited college/business/technical school preferred.

Qualifications

• Ability to manage a caseload of 100-150 claims.
• Knowledge of claims adjusting processes and procedures.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in Microsoft Office.

Skills

• Claims adjusting experience.
• Knowledge of workers' compensation, auto liability, no-fault uninsured motorist, and general liability claims.
• Ability to investigate and evaluate claims promptly.
• Good interpersonal and communication skills.
• Basic understanding of legal and regulatory requirements.

Benefits

• 401(k) plan.
• Stock purchase plan.
• Discounts at Marriott properties.
• Commuter benefits.
• Employee Assistance Plan.
• Childcare discounts.

Pay

$26.44 - $34.61 per hour.

Schedule

Full Time.