FLEET SUPERVISOR

About the role

The Fleet Operations Supervisor ensures seamless transportation operations across all shifts, providing leadership and support to drivers, the distribution center, and the Store Support Center (SSC). This role is responsible for dispatching, store communications, driver safety and compliance, and promoting a culture of operational excellence and safety.

Responsibilities

• Oversee daily and after‑hours transportation operations, including dispatch, store deliveries, and reverse logistics (50%).
• Ensure FMCSA and DOT compliance, driver safety, and legal operations (5%).
• Build strong relationships with drivers through regular communication and quarterly face‑to‑face meetings (5%).
• Manage driver training, retention, time at home, load optimization, equipment usage, and performance metrics such as idle reduction and MPG improvement (10%).
• Respond to driver emergencies, resolve load issues (e.g., overweight, paperwork), and maintain nightly issue logs (10%).
• Monitor satellite communications, report late deliveries, and plan swaps as needed (10%).
• Complete required reports and maintain effective use of the driver management system (10%).

Qualifications

• Proven leadership in transportation operations.
• In‑depth knowledge of FMCSA, DOT regulations, and the CSA program.
• Strong written and verbal communication, listening, and problem‑solving skills.
• High attention to detail, planning, and organizational abilities.
• Understanding of driver logs, hours of service, and vehicle safety inspections.
• Proficiency with transportation optimization software and Microsoft Office.
• Ability to function effectively in a high‑stress environment.
• Knowledge of U.S. geography.

Working Conditions

Travel required: approximately 10% of the time.

Education & Experience

• Bachelor’s degree in business or logistics preferred, or equivalent experience.
• 1–3 years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company.
• Experience managing 20–40+ drivers.
• On‑site driver management experience preferred.
• Experience with satellite dispatch systems (e.g., McLeod, TMW, Telogis, Dispatch Tracks, AS400).

License / Certification

Current CDL preferred and must be maintained.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. The company helps shoppers save time and money every day by offering frequently used products—such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items—at everyday low prices in convenient neighborhood locations. Dollar General values each employee’s unique strengths and perspectives, believing that “Your difference truly makes a difference.” Learn more at www.dollargeneral.com/about-us.html.