Fleet Supervisor

About the role

Supervise assigned drivers and related activities at assigned plant and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution challenges. Develop and promote safety, customer service, and operational excellence.

Job Duties And Responsibilities

• Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements; maintain daily activity assignments of tractors, trailers, trucks, and drivers.
• Monitor daily activity to make necessary adjustments in load assignments, special delivery, or pick-up instructions while effectively communicating with members, customers, drivers, or distribution locations.
• Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals.
• Ensure all daily paperwork associated with each load is properly completed. This may include trip information to provide mileage information for reports to DOT, driver vehicle inspection and driver logs (as appropriate), repair/maintenance activity, billing activity, delivery tickets, etc.
• Review DVIR’s (Driver Vehicle Inspection Report) and communicate service needs to manager or appropriate individual. Ensure proper chain of custody is followed by shop staff for daily paperwork, work orders, and parts usage utilizing fleet management software or other computer programs.
• Prepare and distribute operational reports (KPI’s).
• Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues.
• Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly.
• Maintain a clean, safe, and organized fleet.
• Train and coach drivers on proper procedures for all activities including equipment and machinery.
• Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management.
• Communicate with supervisors, employees, and customers (internal) to promote and improve transportation department functions.
• Be available to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation if applicable.

Education And Experience

• High School Diploma or equivalent
• 2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience

Knowledge, Skills And Abilities

• Knowledge of dairy industry production practices, processes, regulations, and equipment
• Solid understanding of DOT transportation regulations related to lawful operation
• Knowledge of geographic area (pick-up and delivery area)
• Leadership, coaching, and team building skills
• Computer applications proficiency (Microsoft Word and Excel, routing software, telematics and handhelds)
• Clear and effective communication skills (verbal and written)
• Adaptability and problem-solving abilities
• Initiative and follow-through skills
• Positive interpersonal skills
• Record-keeping skills