Fleet Reliability Specialist (NJUS)

Purpose of Position

The Fleet Reliability Specialist ensures the accuracy, completeness, and standardization of aircraft maintenance fault data within the Fault Data Management (FDM) process. This role serves as the primary, detailed reviewer of fault submissions, validating and correcting ATA classification and all associated attributes to ensure data is usable for reliability monitoring, trend analysis, repeat fault identification, and operational decision-making. This role also supports the Technical Service Manager role in aircraft troubleshooting and reliability analysis as required.

Tasks And Responsibilities

• Performs detailed review of maintenance fault data to ensure each entry accurately reflects the technical condition and failure context of the aircraft.
• Reviews, corrects, and/or enters associated fault attributes including ATA chapter, failure mode, subject, position, phase of flight, abnormal procedures, CAS messages, driving fault, cannot duplicate status, final fix, failure notes, etc. for each fault entry.
• Updates and corrects fault data within FDM, Maintenix, or associated systems as required.
• Escalates complex discrepancies to Technical Services Managers or subject matter experts.
• Applies standardized data structures and coding practices across fleets and data attributes.
• Provides feedback to data quality and upstream inputs when data limitations impact reliability analysis.
• Maintains efficient workflow to support timely completion of data validation.
• Aids in troubleshooting aircraft with repeat faults as required.
• Aids in data and aircraft research into repeat faults as required.

Education

• High School Certifications and Licenses
• Years Of Experience: 2-4 years of experience
• Core Competencies: Adaptability, Collaboration, Curiosity, Service-Oriented, Strives For Positive Results
• Knowledge, Skills, Abilities And Other (KSAOs): Working knowledge of aircraft systems and ATA structure, strong attention to detail, ability to interpret maintenance write-ups, understanding of maintenance operations and fault reporting processes, strong analytical and problem-solving skills, ability to handle high-volume data review, effective communication skills, proficiency in Microsoft Office tools (Excel, Word, Teams), FAA Airframe and Powerplant (A&P) certification preferred, Associate's or Bachelor's degree in Aviation, Engineering, Data Analytics, or related field preferred.

How NetJets Supports You

• NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost.
• Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.
• NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
• Our Comprehensive Suite Of Benefits Include Medical, Dental, and Vision Healthcare Advocacy, Employee Assistance Program, Flexible Spending Accounts, Health Savings Account with annual employer contribution, Wellness Programs & Discounts, Paid Time Off, Parental Leave of Absence, Life and Accident Insurance, Voluntary benefits (financial protection plans), 401(k) plan, with 67% of every dollar you contribute matched by NetJets, Short and Long-Term Disability, Legal Plan, Identity Theft Protection Plans, Pet Insurance, Family & Caregiving Support.