Fleet Reliability Engineer

About the role

The Fleet Reliability Engineer will be responsible for maintaining and upgrading a global network of phased array ground stations. They will lead maintenance, troubleshoot issues, deploy equipment, and analyze system performance data.

Responsibilities

• Upgrade, troubleshoot, and maintain a growing network of antennas distributed across the globe.
• Be the extreme owner of the “fleet” uptime and performance.
• Support the rapid expansion of the network by deploying antennas, power systems, and networking infrastructure at remote and challenging sites around the world.
• Partner closely with product, manufacturing, and test teams to influence designs with a focus on system reliability, maintainability, and long-term lifecycle performance.
• Analyze large-scale system performance data and telemetry to identify trends, failure modes, and opportunities for improvement.
• Partner with software orgs to build dashboards, alerts, and automation to enable rapid detection and response at scale.
• Lead from the front in the field — executing repairs, upgrades, and validation testing on site, while coordinating effectively with contractors and internal Northwood teams.
• Scale a global maintenance ecosystem, including sparing strategies, standardized procedures, preventative maintenance, and trusted regional maintenance partners.

Requirements

• Bachelor's degree in mechanical, electrical, aerospace, or related engineering discipline.
• Experience building, testing, or diagnosing electrical or mechanical systems.
• Ability to work across multiple engineering disciplines and diverse teams.
• Experience reviewing telemetry or large datasets in an operational environment.
• Extreme organization, with strong project management and communication skills.
• Hands-on field experience with proficiency using basic tools.
• Proficiency in 2D or 3D CAD for modeling and/or drawing creation.
• Ability to clearly communicate, track deadlines, and manage complex schedules.
• Willingness to travel to domestic and international ground station sites as required.

Qualifications

• Prior experience in failure analysis, product engineering, quality or service in consumer electronics or automotive.
• Comfort writing and running code (e.g., Python, SQL, or other scripting languages).

Skills

• Technical expertise in electrical and mechanical systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team.

Benefits

Northwood Space offers a comprehensive benefits package including equity, health care, unlimited vacation, retirement savings, and professional development opportunities. Compensation is determined based on role, level, location, and market data.