Fleet Manager (Dedicated)

About the Role

We're looking for a Fleet Manager (Dedicated) to join our team! In this role, you'll coordinate freight planning, driver assignments, and equipment utilization for a Dedicated Trucking division. You'll help maximize driver and fleet productivity, ensure regulatory compliance, and deliver exceptional service to both internal and external customers. You'll serve as a key point of contact for drivers while supporting day-to-day operational success and customer satisfaction.

Responsibilities

• Plan and assign loads to maximize driver and equipment utilization while meeting customer expectations.
• Monitor driver hours of service and ensure compliance with DOT regulations and company policies.
• Manage driver schedules, home time requests, and mileage expectations.
• Coordinate scheduled truck maintenance with the Maintenance Department.
• Track high-security shipments and ensure compliance with company requirements.
• Respond to driver, customer, and supplier inquiries.
• Coordinate appointments with customers, brokers, shippers, and consignees.
• Collaborate with internal teams to optimize equipment utilization and operational performance.
• Manage driver payroll-related items, including advances, layovers, and non-driving pay.
• Communicate driver status changes to Safety, Payroll, Maintenance, and other departments.
• Provide coaching, feedback, and support to direct reports while fostering employee development and engagement.
• Perform other duties as assigned.

Qualifications

• Highly organized and customer-focused professional who thrives in a fast-paced environment.
• Enjoy building strong relationships, solving problems, and balancing multiple priorities while maintaining attention to detail.
• Communicate effectively, make sound decisions under pressure, and are motivated by helping drivers and customers succeed.
• Experience in transportation operations, dispatching, or fleet management will help you excel in this role.
• Strong written and verbal communication skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Effective problem-solving and decision-making skills.
• Conflict resolution skills with professionalism and patience.
• Intermediate proficiency with Microsoft Office applications.
• Self-motivated with a positive attitude and high emotional intelligence.
• Knowledge of transportation operations and DOT regulations.

Benefits

• Medical, Dental, Vision, HSA, FSA, and more
• Free online healthcare and mental healthcare upon hire
• 401(k) with company match
• Six paid holidays plus three floating holidays
• Accrued Paid Time Off beginning on your date of hire
• Company-paid Life Insurance with optional buy-up coverage
• Promotion-from-within culture and long-term career growth opportunities
• Quarterly non-discretionary bonus program (if applicable)

Pay

Hiring Range: Starting at $64,000 - $70,000+ (negotiable based on experience)

Schedule

Location: Charlotte, NC on-site. Schedule: 1st shift.