Dedicated Fleet Manager

Essential Duties and Responsibilities

• Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling, and dissemination of general company news and information.
• Responsible for assigned full board of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
• Ensuring data entry is correct always. Coding errors on service failures need to be minimal. Fleet Managers will be responsible for 99.5% data entry accuracy.
• Responsible to ensure your driver turnover stays in the ideal range. The ideal range will vary month by month, but preventable turnover should never exceed 60%.
• Utilization, mileage may vary as well, depending on the month. Utilization overall should be 310-326 MPU per day. In case of dedicated freight your MPU goal may be adjusted to fit the expectation of that specific business unit.
• On-time Service- Service failures should be minimal. It is your responsibility to communicate to the driver the customers expectations.
• Overall safety- Hours of service, unsafe driving, and overall CSA scores will affect your bonus potential.
• Maintain drivers' current on-preventative maintenance on their trucks.
• Update drivers on road conditions and restrictions as communicated by the Safety Department.
• Communicate to HR in a timely manner on Drivers Medical Conditions or attendance issues.
• Handle driver complaints and ensure complaints are escalated to the appropriate person or department and handled in a timely manner.
• Work with Load Planners and other Fleet Managers to plan future workload.
• Work with Service and Breakdown departments to adequately maintain equipment and meet service schedules.
• Must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.
• Must be well organized and engaged with the team-members.
• Maintain a positive attitude with co-workers and supervisor, exercising the speed of trust when issues arise.

Preferred Qualifications

• 2-year degree in related field.
• 3-year experience in transportation.
• Demonstrates decision-making ability with little supervision.
• Intermediate user ability for Microsoft Excel.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Associate Degree or 1-2 years related experience and/or training; or equivalent combination of education and experience.