Fleet Maintenance Operations Coordinator

Position Summary

The Fleet Maintenance Operations Coordinator is responsible for maintaining the vended fleet for Amerit’s customers by ensuring all scheduled maintenance is completed on time and in compliance with customer expectations and regulatory standards.

Essential Duties & Responsibilities

• Coordinate and track all scheduled and required fleet maintenance services (PMs, oil changes, DOT inspections, state and aerial inspections, etc.).
• Ensure all maintenance is completed in full compliance with customer standards, OEM specifications, and state/federal regulations.
• Communicate regularly with drivers and supervisors to confirm scheduling, escalate no-shows, and resolve service delays.
• Work directly with vendors to schedule, monitor, and confirm service completion for assigned fleets.
• Review and verify estimates and invoices using book rates for accuracy in cost, labor hours, and parts pricing.
• Evaluate vendor performance based on timeliness, accuracy, and quality of service.
• Maintain thorough and organized documentation of all maintenance events in the designated fleet management system as the official system of record.
• Track and report on maintenance due dates, overdue services, and compliance metrics.
• Support escalation of unresolved maintenance issues to supervisors or vendor management for resolution.
• Ensure all PM, DOT, and state inspections are completed prior to expiration and compliant with customer KPIs.
• Partner with internal teams (e.g., billing, parts, warranty) as needed to ensure cost accuracy and repair accountability.
• Uphold Amerit’s standard of excellence, safety, and compliance across all vendor and maintenance activities.

Qualifications

• Minimum of 2 years in fleet maintenance coordination, service writing, or vendor management.
• Strong understanding of automotive and fleet maintenance practices, including PM schedules, DOT and state inspections, and vendor repair processes.
• Excellent written and verbal communication skills to interact effectively with drivers, vendors, and supervisors.
• Ability to evaluate and compare estimates against book rates and average repair times to verify invoice accuracy.
• Technology proficiency in fleet management systems (e.g., Hub, Dossier, FleetFocus, or similar) and Microsoft Office Suite (Excel, Outlook, Teams).
• Ability to resolve scheduling conflicts, vendor delays, and compliance issues under tight deadlines.
• Proven ability to maintain accurate records, service logs, and compliance documentation as a system of record.
• Automotive repair experience or prior technician background strongly preferred.
• Bachelor’s degree preferred in Business, Logistics, Automotive Management, or related field.
• Associate or Technical degree in Automotive, Diesel, or Logistics Management accepted with equivalent experience.
• High school diploma or equivalent required.

Pay

$25/hr. to $31/hr.

Schedule

Monday-Friday 2pm-11pm