Fleet Maintenance Manager

Responsibilities

• Oversees the overall fleet maintenance operation for the Dallas, TX location. This includes up to 3 shifts of employees working both nights and weekends.
• Develops strategies and plans to align available resources and external service providers with the needs of Transportation Operations to maximize the availability of safe and reliable equipment.
• Ensures that maintenance operations are performed in a safe and timely manner in compliance with safety, quality, and compliance requirements and industry standards; understands new/planned regulatory changes and its impact on operations.
• Performs inspections of work being performed and provides feedback.
• Ensures maintenance requirements are understood including training team on required activities and ensuring the maintenance SOPs are routinely reviewed and updated.
• Plans and dispatches daily, weekly, and monthly maintenance activities, including the coordination of services from external vendors.
• Responsible and accountable for all maintenance technicians and contractors working in a safe manner.
• Directly participates in the hiring of new staff or onboarding of new contractors.
• Leads shop continuous improvement efforts.
• Proactively communicates with Transportation Operations / DC Operations any and all maintenance issues which can disrupt delivery service to restaurants.
• Reviews performance reports/dashboards to determine if desired outcomes (e.g. KPIs, SLAs) are being achieved and initiates corrective action to address areas requiring attention; performs analysis including trend analysis, root cause analysis, etc.
• Performs vendor management activities including participating in third-party governance meetings.
• Performs quality assurance reviews to ensure that fleet maintenance requirements are being met.
• Supports off-shift critical work and emergency repairs.
• Performs duties of Fleet Maintenance Technician, when needed.
• Diagnose complex mechanical and electrical problems, utilizing technology/software where required.
• Aids and provides guidance with the diagnostics and repair of complex tasks and activities.
• Participates in the capital planning process and repair vs. replace decisions.
• Accounts for ensuring spare parts, tools, equipment, and PPE necessary to support the maintenance operations are available when needed.
• Coaches teams through effective execution and build capability and ownership of systems.
• Trains staff, as required.
• At least annually, reviews Fleet Management procedures to ensure they are up-to-date and recommends changes as necessary.
• Has P&L responsibilities for the Cartersville, GA shop and oversees the annual budget.

Requirements

• High school diploma or G.E.D.
• 8+ years of related experience in Fleet Management and Maintenance.
• 5+ years of experience in supervising.
• Demonstrated proficiency in all aspects of on-highway vehicle maintenance (tractors, refrigerated trailers, box trucks, liftgates).
• Maintains industry-leading knowledge in and offers suggestions/solutions for continuous improvement.
• Understanding and safety, quality, and compliance requirements.
• Highly motivated with strong interpersonal skills; a team player, yet also able to work independently when necessary.
• Excellent written/verbal communication skills.
• Excellent problem-solving and multitasking skills.
• Prior experience using a CMMS / FMMS Solution.
• Proficiency in Microsoft Office Suite.
• Ability to travel as required if necessary to support Transportation Operations remotely.
• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.

Qualifications

• High school diploma or GED.
• 10 years of experience related to Fleet Maintenance for on-highway vehicles.
• EPA 608 & EPA 609 License Holder.
• Class “A” CDL Holder.
• ASE Certifications Maintained / Up-to-Date.