Fleet Maintenance Coordinator

About the role

The Fleet Maintenance Coordinator supports planned maintenance execution by reviewing machine data, identifying recommended services, and coordinating with internal teams and customers to help ensure maintenance is completed on time. This role uses Caterpillar systems and other digital tools to track machine maintenance needs, support service scheduling priorities, maintain documentation, and provide reporting related to maintenance activity. The position requires strong attention to detail, effective communication, and the ability to manage ongoing follow-up across multiple machines, customers, and internal teams. Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service. Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all the parts and equipment needed to get the job done, backed by industry-leading technicians and staff.

Responsibilities

• Utilize Caterpillar proprietary software and other web-based applications to identify planned maintenance services that require scheduling or follow-up
• Review machine maintenance needs and help prioritize recommended service activity
• Coordinate with the centralized service department and customers to support timely maintenance scheduling and execution
• Maintain required documentation and tracking related to machine maintenance activity
• Develop, generate, and review monthly, annual, or other required reports related to maintenance planning and service activity
• Communicate professionally and effectively with Cleveland Brothers personnel and customers by phone, email, or in person
• Support ongoing machine tracking and follow-up across assigned fleets or customer groups
• Support special projects and provide backup coverage for other departmental functions as needed
• Travel occasionally throughout the territory as required

Qualifications

• High school diploma or equivalent required; associate degree or higher is preferred
• Experience in maintenance planning, service coordination, fleet support, equipment support, or a related role preferred
• Strong attention to detail and good problem-solving skills
• Strong computer and software skills are required
• Ability to work across multiple systems and maintain accurate records and follow-up
• Good communication skills and ability to work effectively with customers and internal teams
• Basic knowledge of heavy equipment, maintenance intervals, or service operations is preferred
• Ability to work independently in an office environment while also supporting cross-functional projects and priorities

Benefits

• Medical
• Dental
• Vision
• Life insurance
• 401(k) match
• Short- and long-term disability
• Health savings account
• PTO
• Profit Sharing Account