Fleet Coordinator

Why Work Here?

Great culture, pay, benefits, and investment in your training and development. With Master's Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters located on 40 acres in Kansas City, MO, features a state-of-the-art, climate-controlled facility. The Master's leadership team values our people and supports their growth and positive employee experience. For people looking to contribute, build on their skills, and work together for shared success, it's an exciting time to join the company!

Benefits

• Generous Paid Leave and 12 Paid Holidays
• Competitive health insurance, dental, vision, company-paid life insurance, and short/long-term disability benefits
• 401(k) with company match
• Flexible Spending and Health Savings Accounts
• Discounts for travel, entertainment and more
• Investment in Employee Development

About the Role

The Fleet Coordinator plays a key role in supporting the efficient operation, readiness, and utilization of the rental fleet, including shuttle buses and vans. This position is responsible for coordinating multiple parts of the fleet management process, including tracking unit availability, monitoring maintenance status, supporting customer check-ins and check-outs, maintaining accurate fleet records, and preparing required documentation to support timely billing and internal communication.

The Fleet Coordinator works closely with the Branch Manager, internal rental team members, service providers, vendors, and customers to help ensure vehicles are clean, properly documented, available when needed, and prepared for rental use. This role also provides occasional hands-on support to the rental department, which may include moving vehicles, assisting with vehicle staging, and performing minor cleaning or readiness tasks as needed.

Classification: Non-Exempt | Reports To: Branch Manager | Position Type: Full Time

Responsibilities

• Review and authorize repairs with vendors
• Develop and implement procedures to ensure the efficient operation and utilization of the fleet
• Track fleet maintenance completion in accordance with intervals of maintenance for all rental units
• Develop and maintain relationships with customers and vendors
• Prepare necessary paperwork and deliver it to accounting to ensure timely invoicing
• Ensure customers are rebilled for excessive mileage, fuel fees, cleaning fees, damages, and delivery fees
• Maintain fleet readiness by communicating daily with external and internal service providers
• Frequent review and update of the tracking spreadsheet, sell over list, and detailed unit calendar
• Attend company meetings as required
• Contribute to team effort by accomplishing related results as needed
• All other duties as assigned

Skills

• Teamwork
• Communication
• Product Expertise
• Problem-Solving
• Customer Service

Work Environment

Retail rental desk, parking lots, service department, detailing bays, and other company work areas. Work may take place outside during inclement weather, as necessary.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Requirements

• High school degree or equivalent
• Valid Driver’s license with clean driving record

Preferred Qualifications

• Prior experience with Fleet coordination or management

Schedule

M-F 8:00 AM – 5:00 PM