Fleet Compliance Associate

About the role

This is a great entry point into fleet compliance and serving the trucking industry. You'll work closely with assigned clients to keep them compliant and confident.

Responsibilities

• Serve as the primary processor for assigned carrier clients — processing and coordinating compliance work, responding promptly and consistently
• Build reliable, positive working relationships that clients can count on
• Investigate and resolve inquiries and issues related to products and services
• Support other customer-facing teams and guide clients through compliance platforms and internal tools; provide coaching as needed
• Stay current on federal and state regulations affecting carrier compliance
• Perform daily data validation and quality control to proactively catch issues before they reach clients
• Collaborate with team members and other departments to share knowledge and improve outcomes

Requirements

• Strong written and verbal communication skills; warm, professional, and results-oriented
• Comfortable managing multiple priorities and working with a variety of client personalities
• Ability to work independently and exercise good judgment on client matters
• Proficiency with Microsoft 365, Word, and Excel
• Detail-oriented and comfortable working in a focused, desk-based environment using several SaaS platforms
• Adaptable — regulations change, procedures evolve, and you take it in stride

Qualifications

• Experience in fleet management or compliance is a plus, but not required
• Knowledge of federal and state regulations affecting carrier compliance is beneficial

Skills

• Excellent communication and interpersonal skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Proficiency with Microsoft 365, Word, and Excel
• Ability to learn new systems quickly

Benefits

• Foster a diverse and inclusive culture that is respectful and welcoming of individual differences
• Equal opportunity employer

Pay

• Competitive salary based on experience

Schedule

• Monday to Friday (8am - 5pm)