Flagship Store Manager (Beauty)

Position Overview

The Head of Retail Experience will lead the strategy, operations, and customer experience for a flagship retail location serving a discerning clientele. This role is responsible for creating an exceptional in-store experience, developing a high-performing team, and driving business results through thoughtful leadership and operational excellence. The ideal candidate is passionate about luxury retail, wellness, hospitality, and building meaningful customer relationships.

Perks

• Competitive salary of $80,000–$95,000 annually, depending on experience
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings program
• Generous paid time off and employee wellness benefits
• Employee discounts and opportunities for career growth within a rapidly expanding luxury brand

Responsibilities

• Lead daily retail operations, including staffing, scheduling, inventory management, and visual merchandising
• Create an exceptional customer experience that fosters loyalty, engagement, and repeat business
• Recruit, coach, mentor, and develop a high-performing and inclusive retail team
• Maintain a polished, welcoming retail environment that reflects the organization's values and premium brand standards
• Experience leading teams in luxury retail, beauty, skincare, wellness, hospitality, or lifestyle-focused environments
• Strong customer service orientation with a passion for creating memorable client experiences
• Demonstrated success managing retail operations and achieving business goals
• Excellent communication, organizational, and leadership skills
• Ability to thrive in a fast-paced, customer-focused environment while developing diverse teams

Requirements

• Experience leading teams in luxury retail, beauty, skincare, wellness, hospitality, or lifestyle-focused environments
• Strong customer service orientation with a passion for creating memorable client experiences
• Demonstrated success managing retail operations and achieving business goals
• Excellent communication, organizational, and leadership skills
• Ability to thrive in a fast-paced, customer-focused environment while developing diverse teams

Qualifications

• Passionate about luxury retail, wellness, hospitality, and building meaningful customer relationships

Skills

• Leadership
• Customer Service
• Team Management
• Strategic Planning
• Operational Excellence

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Program
• Paid Time Off
• Employee Discounts
• Career Growth Opportunities

Pay

This position offers a competitive annual salary of $80,000–$95,000, commensurate with experience, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, employee discounts, and opportunities for professional development and advancement.

Schedule

The Head of Retail Experience is a full-time, onsite opportunity based in the Venice neighborhood of Los Angeles, California.

About Our Search Firm

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Employment Type

Direct Hire

About Scion Staffing, Inc.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.