Beauty Manager

Client Development

• Working closely with each Business Manager and Beauty Advisor to ensure they successfully:
• Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals
• Consistently deliver memorable shopping experiences to all clients; plan client appointments to maximize results
• Maximize every appointment with a client to address their Beauty/Skincare needs and those of the client's network
• Inform clients of in-store events to enhance their experience of Saks and increase engagement
• Diagnose client spend and identify opportunities to increase engagement and wallet share
• Increase new client acquisition by leveraging various marketing tools such as clienteling, social media platforms, referrals and networking
• Ad hoc responsibilities as needed

Business Development through Technology

• Coaching your team of Business Managers and Beauty Advisors to use technology & data to drive their business, develop a growth mindset and provide a Customer Experience:
• Building their personal brand as a Beauty authority through proactive marketing and outreach
• Strategically leveraging social media platforms to promote themselves as a Beauty influencer and broaden connections beyond client base
• Using multiple channels of technology to strengthen existing relationships and drive new client acquisition
• Using clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
• Using technology to deliver 24/7 service
• Taking initiative to stay informed on new merchandise deliveries in the store to maximize selling potential

Beauty Expert Development

• Focusing on growing the clients beauty closet by fostering and developing a team of beauty experts comfortable to engage across all brands to meet the clients closet needs:
• Build beauty expert technical and product knowledge through SFA provided educational platforms
• Facilitate ongoing engaging and interactive intersell trainings
• Liaison with the brands to drive big bet moments through education
• Build partnerships throughout the store with Top Books and leadership to grow and develop business

People Management

• Leading and developing your team of Business Managers and Beauty Advisors:
• Fostering an inclusive team culture
• Coaching Business Managers and Advisors to key performance drivers and expected behaviors
• Effectively managing through performance issues
• Developing succession plan for your team’s roles and identify top talent for future opportunities
• Focusing on recruiting top talent in local marketplace

Selling Floor Operations

• Serves as a Management leader on the floor to help resolve client issues and support the general running of the selling floor
• Participates in Opening and Closing duties

Pay

The starting salary/hourly rate for this position is between $70,915 – 88,644 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits

This position is also eligible for bonus. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).