Fitness Center Essentials Coach (Coney Island YMCA)

Key Responsibilities

• Understand and lead the client through the Fitness Center Essentials program.
• Provide outstanding service to all members and guests.
• Act as a proactive agent by initiating a professional relationship with the members regarding their needs, concerns, and questions.
• Accommodate the members’ needs/concerns.
• Understand and promote all YMCA programs.
• Contact members on a weekly basis to follow-up on the progression of their fitness program.
• Answer members' questions, concerns, and complaints in a timely and courteous manner.
• Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
• Assist members in effectively utilizing fitness equipment.
• Maintain required certifications, which are tracked in Club Connect.
• Participate in training sessions and designated meetings.
• Know and act according to branch emergency procedures.
• Support community and promotional special events as needed.

Desired Skills & Experience

• A High School Diploma or equivalent is desirable.
• The minimum age is 18 years old.
• Experience working in a health and fitness environment is required.
• A current adult CPR/First Aid certification is required.
• An orientation to Healthy Living at the Y is desired.
• Knowledge of Principles of Member Health & Wellness, Foundations of Listen First, and Foundations of Strength and Conditioning is desired.
• A Fitness Center Essentials Training is desired.
• An attendance at YMCA service training within ninety (90) days of hire is required.
• Excellent customer service skills are required.

Benefits

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

How to Apply

If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.