Fitness Assistant

Major Duties and Responsibilities

• Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
• Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.
• Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe.
• Affords assistance in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
• Sells retail items associated with activities.
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
• Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
• Selects fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.
• Maintains and supervises the fitness center and sporting fields, ensuring they are open and/or closed at the posted time.
• Monitors and checks the security of premises, circulates among the patrons to assist with basic use of equipment/gear, and maintains good order and discipline.
• Maintains athletic playing surfaces, ensures they are properly maintained, safe, and ready for play.
• Assists in cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times.
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Qualifications

• One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.
• Knowledge of MWR policies, rules, and regulations involving the work area.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Knowledge of cash handling procedures.
• Knowledge of basic fitness, aquatics and sports principles.
• Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
• Skill and ability to provide fitness, aquatics and sports training or orientation.
• Ability to competently and independently carry out day to day recreation operations.
• Ability to develop and effectively deliver presentations and/or training.
• Ability to communicate effectively both orally and in writing.