Fish Department Manager- Sign-On Bonus

Role Overview

Led by dynamic owner Joe Gurrera (and his commitment to superior quality), Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene.

Responsibilities & Duties

• Model and deliver exceptional guest service and ensure guest needs are met in a timely fashion.
• Oversee day-to-day operations of the seafood department.
• Receive merchandise, break down pallets, manage vendor invoices/picklists, ensure product meets/exceeds Citarella standards.
• Manage department profitability, merchandising, guest service, appearance, and team member supervision.
• Write department schedules, approve team members PTO time, maintain timecards and manage labor.
• Supervise team members ensuring service standards are always being met.
• Prepare, package, weigh, and price seafood department products for sale.
• Trim and bone fish, crack shellfish upon request.
• Manage and maintain department inventory levels.
• Collaborate with buyer to ensure proper product assortment, merchandising, ordering and inventory control.
• Maintain accurate department signage and pricing.
• Direct and support team members on department opening and closing procedures.
• Assist store leadership, as required, to select, train, develop, and mentor new and existing team members.
• Cultivate, develop and retain team members by way of motivation, and providing feedback.
• Write semi-annual/annual performance reviews for associates.
• Adhere to all assigned duties by management team.

Minimum Requirements

• Minimum of 2-3 years’ experience managing a seafood department in a grocery store environment.
• Flexibility schedule including nights, weekends, and holidays.
• Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-75 pounds.
• Vast knowledge of handling perishable items and product rotation.
• Food safety and sanitation knowledge.
• Ability to show initiative, work with limited supervision, and are self-motivated.
• Ability to hire, train, inspire and develop a team.
• Team builder and brand ambassador.
• Excellent interpersonal communication and organizational skills.
• Analytical thinking and proficiency in math needed to perform job responsibilities.
• Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel.

IN RETURN, WE OFFER!

• Competitive Wages
• Medical/Dental/Vision /Company Sponsored life insurance benefits
• Flexible Spending Accounts
• Employee Discounts
• Paid Time Off
• 401k Retirement Savings Plan with Company Match!

Citarella is an Equal Opportunity Employer (EOE)