FIS OPF Techno-Functional BA

Job Title Creates, compiles, utilizes feedback to improve documentation and delivers technical documentation to clients with the required standards. Perform writing tasks for complex technical documents, such as user manuals, installation manuals, help documents, and tutorials. Requires effective planning, scheduling, researching, and writing skills. Interviews business analysts, programmers, engineers, developers, and other technical personnel; reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation. Skills And Knowledge Familiar with API and Software Development Kit conceptsThorough knowledge of information mapping conceptsSkill in investigation and analysisSkill in preparation of written materialProficient with the following software: DITA & Astoria, Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp) Jira, and SharePoint.Skill in business communication and trainingSkill in evaluation of documentationSkill in production and quality controlSkill in publishing system operation