FIRST ASST MANAGER- Store 169

About the role

The First Assistant Manager at United Dairy Farmers is responsible for delivering exceptional guest service, managing associates, performing store administration tasks, and maintaining security and cleanliness.

Responsibilities

• Managing other Associates: Assigning and monitoring their duties, coaching The Hi Five Guest Experience, and training Shift Leaders and Guest Services Associates.
• Providing input to the Store Manager for counseling and disciplining associates.
• Performing screening interviews with applicants.
• Store Administration: Ordering, reviewing weekly delivery reports, transferring products, completing paperwork as directed.
• Overall Guest Services: Providing the signature UDF Hi Five Guest Experience, greeting guests, preparing DipSide items, operating POS system and gas console, stocking merchandise, maintaining security, and reporting accurately.

Requirements

• Ability to speak, hear, and understand English well enough to communicate effectively.
• Ability to see well enough to operate store equipment and use price book.
• Ability to understand operating instructions and operate store equipment.
• Ability to prepare DipSide items using supplies in the dip cabinets.
• Handling coins, currency, checks, credit transactions, coupons, and food stamps, recognizing denominations, and accurately making change.
• Recognizing numbers, counting, and doing arithmetic well enough to complete required records.
• Preparing merchandise from storage to shelves, displays, freezers, and milk box, placing for proper display.
• Tolerating exposure to extreme temperatures and lifting heavy objects.

Qualifications

• Legal qualification to conduct all sales transactions including alcohol and tobacco sales.
• High school diploma or equivalent, with relevant work experience preferred.
• Experience in retail operations, preferably in a similar role.

Skills

• Excellent communication skills.
• Customer service orientation.
• Time management and organizational skills.
• Basic computer skills, including familiarity with POS systems and gas consoles.

Benefits

• Quarterly bonus eligibility.

Pay

$16.00/hr - $18.50/hr plus quarterly bonus eligibility.

Schedule

Full Time (40 hours per week); four 2 shifts and one 1 shift; 2 weekends/month.