Fire Test & Inspect Tech II

Duties and Responsibilities

• Conducts routine tests and inspections, documents deficiencies of fire alarm systems, fire safety systems, fire sprinkler systems and other fire safety product lines according to prescribed processes.
• Verifies proper operation; prepares accurate and timely documentation of work performed.
• Prepares inspection/deficiency reports for submission to management.
• Interfaces with service management to ensure that all work is scheduled/handled.
• Interfaces with customers to explain work performed and answers their questions.
• Resolves customer concerns as quickly and effectively as possible.
• Must ensure customer satisfaction and a positive customer experience.
• Maintains and organizes truck inventory (parts and tools) to ensure proper response to customers’ needs.
• Must adhere to company safety policies and procedures.
• Must have a strong work ethic.
• Must be detail-oriented.
• Performs other duties, as assigned.

Minimum Qualifications (Education, Skills & Experience)

• Minimum of High School/Vocational training.
• Experience inspecting fire alarm products, wet and dry fire sprinkler systems or industry-related experience.
• Must be proficient in the use and application of personal computers.
• Familiarity with fire sprinkler and fire alarm system preferred.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Certification/Licensing

• Must obtain NICET Level I in Inspection and Testing of Fire Alarm Systems and NICET Level I in Inspection and Testing of Water-Based Systems within one (1) year.
• Must obtain and retain any licenses and certifications that are required by state and/or local codes.

Work Environment

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must