Fire Test & Inspect Tech II (Embedded Tech)

Duties And Responsibilities

• Conducts routine tests and inspections, documents deficiencies of fire alarm systems, fire safety systems, fire sprinkler systems and other fire safety product lines according to prescribed processes.
• Verifies proper operation; prepares accurate and timely documentation of work performed.
• Prepares inspection/ deficiency reports for submission to management.
• Interfaces with service management to ensure that all work is scheduled/handled.
• Interfaces with customers to explain work performed and answers their questions.
• Resolves customer concerns as quickly and effectively as possible.
• Must ensure customer satisfaction and a positive customer experience.
• Maintains and organizes truck inventory (parts and tools) to ensure proper response to customers’ needs.
• Must adhere to company safety policies and procedures.
• Must have a strong work ethic.
• Must be detail-oriented.
• Performs other duties, as assigned.

Minimum Qualifications (Education, Skills & Experience)

• Minimum of High School/Vocational training.
• Experience inspecting fire alarm products, wet and dry fire sprinkler systems or industry-related experience.
• Must be proficient in the use and application of personal computers.
• Familiarity with fire sprinkler and fire alarm system preferred.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Certification/Licensing

• Must obtain NICET Level I in Inspection and Testing of Fire Alarm Systems and NICET Level I in Inspection and Testing of Water-Based Systems within one (1) year.
• Must obtain and retain any licenses and certifications that are required by state and/or local codes.

Work Environment