Fire Sprinkler Service Technician

About the role

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more efficiently, reduce carbon emissions, and operate with the precision and resilience needed in growing industries like data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Responsibilities

• Receive service calls from the Service Resource Center, including descriptions of equipment/system malfunctions.
• Contact customer representatives to determine equipment/system issues.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications, including wet, dry, pre-action, deluge, and fire pump systems.

Requirements

• 3-5 years of documented experience in the Fire Sprinkler industry, performing service and repair to sprinkler and suppression systems.
• Computer/phone skills - proficiency in Microsoft Office Suite and mobile apps/functions.
• Ability to work independently and perform service work on all water-based fire protection systems.
• High School Diploma or equivalent required.
• Valid driver's license and acceptable driving record.
• Maintain truck inventory to ensure timely responses to customer needs.
• Adhere to safety guidelines and procedures.
• Capable of performing physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 60 feet.
• Possess a valid driver's license and driving record meeting company requirements.
• Follow verbal and written instructions.
• Must adhere to safety requirements of both the company and the customer.

Qualifications

• NICET certification preferred.
• Backflow certification preferred.
• Fire pump experience preferred.

Skills

• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Strong organizational skills and positive attitude.
• Ability to learn quickly.
• Work independently and troubleshoot equipment.

Benefits

• Competitive starting pay.
• Paid training.
• Global advancement opportunities.
• Company vehicle (as applicable).
• Referral bonuses.
• Comprehensive benefits, including medical/dental/vision insurance, health savings account (HSA), life insurance, 401(k) savings plan with company match, short-term and long-term disability, employee assistance program, wellness program, and more!

Pay

Hiring hourly range: $28.70 - 39.47 per hour. Rate determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Schedule

This role includes a competitive benefits package and may require an on-call rotation.