Fire Sprinkler Service Technician

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

What We Offer

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits:
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program

Responsibilities

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications, including but not limited to:
  • Wet systems (steel, copper, and CPVC)
  • Dry systems
  • Pre-action systems
  • Deluge systems
  • Fire pumps
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Work independently.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, and modification notices to diagnose and repair equipment.
• Adhere to, implement, and follow safety guidelines and procedures at all times.
• Perform physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, and above ceilings.
• Follow verbal and written instructions.
• Maintain truck inventory to ensure timely response to customer needs.

Requirements

• 3-5 years of documented experience in the Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems.
• Computer/phone skills: Word, Excel, Outlook, and mobile apps/functions.
• Ability to perform service work on all water-based fire protection systems.
• High School Diploma or equivalent required.
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.
• Valid driver’s license and driving record that meets company requirements.
• Capable of following, reading, and understanding all safety requirements of the company and the customer.

Preferred Qualifications

• NICET certification
• Backflow certification
• Fire pump experience

Pay

Hiring hourly range: $28.70 - $39.47. Rate determined by education, experience, knowledge, skills, abilities, internal equity, and alignment with market data.