Fire Service Engineer - Fire

About the role

We are an industry leader within the semiconductor market focusing on products for gas and fire safety monitoring. As we grow, we are looking for a Field Service Engineer to provide service and training on fire detection equipment from multiple OEMs.

The ideal candidate will have experience with fire detection equipment, chemical analyzers, or electro-mechanical products in troubleshooting, calibration, and low-voltage wiring. Experience with tools like multimeter and diagnostic software is required. They should also be able to read and work with schematics and architectural drawings. Any experience with cleanroom and/or semiconductor fab protocol is a huge plus.

Responsibilities

• Install, troubleshoot, and service fire safety equipment.
• Work with new and existing customers to prepare quotes on new or add-on products, services, and systems.
• Train customers on products and equipment.
• Work with internal teams and engineering to develop and update training modules.
• Provide internal and external trainings on company products.
• Ensure customer service needs are met and visit customer sites up to 50% of the time.

Requirements

• Experience with fire detection equipment, chemical analyzers, or electro-mechanical products.
• Proficiency in troubleshooting, calibration, and low-voltage wiring.
• Experience using tools like multimeter and diagnostic software.
• Ability to read and work with schematics and architectural drawings.
• Experience with cleanroom and/or semiconductor fab protocol (preferred).
• Currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

Benefits

• Medical
• Dental
• Vision
• Paid Time Off (PTO)

This is a new role with up to 50% travel to customer sites.