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Jobs · Information Technology · North Carolina

FIRE & SECURITY SERVICE ENGINEER: NORTH BIRMINGHAM / LEICESTER / STAFFORD

Crime Prevention Services · Leicester, NC · 1 wk ago
Information TechnologyFull-time

Role Description

We’re looking for a skilled Fire & Security Service Engineer to join our growing team. You’ll be responsible for the installation, maintenance, servicing, and repair of a range of systems, including fire alarms, CCTV (IP and analogue), intruder alarms, and access control systems. This field-based role will involve regular system checks, commissioning, and fault-finding to ensure the safety and security of our clients’ properties. You’ll also provide outstanding customer service, supporting our 24/7 monitoring operations, and responding to emergency call-outs on a rota basis.

Location

North Birmingham / Leicester / Stafford

Salary & Benefits

  • Salary: £25,000 – £35,000 (dependent on experience) + overtime, travel, and on-call allowance

  • Earning potential: £40,000 – £60,000 per annum

  • Company vehicle, pension scheme, laptop, PDA/smartphone, and specialist tools provided

  • 20 days annual leave + bank holidays (with additional leave after 3 years’ service)

  • Excellent career progression, training, and long-term development opportunities within a trusted and expanding company

  • The role is Monday – Friday 8:30am – 5:00pm + travel

Key Responsibilities

  • Conduct routine maintenance, servicing, and fault-finding on electronic fire and security systems

  • Install and commission new fire alarm, CCTV, intruder alarm, and access control systems

  • Respond to reactive call-outs and complete remedial works efficiently

  • Ensure systems comply with relevant British Standards (BS EN) and industry regulations

  • Provide exceptional customer service and clear communication at all times

  • Work independently and collaboratively within a supportive, growing team

  • Participate in the on-call rota (currently 1 week in 6)

Experience & Skills Required

  • Minimum 2 years’ experience in servicing and maintaining:

    • Security/Intruder Alarm Systems (e.g., Galaxy, Texecom, Scantronic)
    • CCTV Systems (analogue and IP)
    • Fire Alarm Systems (e.g., Advanced, Kentec, Ziton, Menvier, C-Tec)
    • Access Control Systems (e.g., Paxton)

  • Experience in installation, commissioning, and fault diagnosis

  • Strong electrical/electronic engineering background

  • Good understanding of IP networking and system integration desirable

  • Computer literate (engineers use PDAs and digital reporting tools)

  • Excellent communication and customer service skills

  • Full UK driving licence required

  • Willingness to undergo security screening in line with industry standards

Desirable Certifications & Qualifications

  • FIA or BAFE training/certification

  • ECS/CSCS card

  • Manufacturer training on Galaxy, Texecom, Paxton, or Advanced systems

  • Experience with BS5839 / BSEN50131 compliant systems

Why Join CPS?

You’ll be part of a company that values innovation, teamwork and continuous development, where your skills make a real difference and your career can thrive. Benefits include:

  • Company car

  • Company events

  • Company pension

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