Fire Protection Service Tech Lead - LSS
Vallen · High Point, NC · 1 mo ago
Information TechnologyInternship
We need to output HTML fragment with sections: Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job description.
We have:
- "Why Join Our Team?" paragraph: that's about company culture. Could be "About the role"? Actually "About the role" is typical heading for role description. The "Why Join Our Team?" is more about company. Could be considered "About the role"? Might be better to put under "About the role" heading.
- Benefits: there is a Benefits section with details. So include Benefits heading.
- Position Summary: description of role. Could be "About the role" or "Responsibilities"? Actually Position Summary is a brief description; we could put under "About the role". Then "Essential Job Duties And Responsibilities" is responsibilities. So we can have Responsibilities heading.
- Job Qualifications: list of qualifications. Could be Requirements or Qualifications. We'll have Qualifications heading.
- Skills: maybe we can extract skills from qualifications: "Advance communication, initiative, and problem-solving skills", "Mechanically inclined", "Proficient with hand tools", etc. Could be Skills heading.
- Pay: Not mentioned. No pay info. So we should NOT include Pay section.
- Schedule: Not mentioned. No schedule info. So omit.
- Also there is "Work Environment & Physical Demands". Could be part of Responsibilities or maybe a separate section? Not in allowed headings list. Could fold into Responsibilities or maybe under "About the role"? Probably include under Responsibilities as it's about work environment.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the "Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter." and "Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity". Also "We accept applications on an ongoing basis" maybe considered application instruction? It's not exactly instruction to apply but could be considered boilerplate. Probably remove.
Also "Vallen complies with all minimum wage laws" maybe not needed but it's substantive? It's a statement about compliance; could be kept? It's not a benefit or requirement. Might be considered boilerplate but it's a policy statement. Safer to remove as it's not specific to role.
We need to keep all substantive info: Benefits details, responsibilities, qualifications, etc.
Let's extract sections:
About the role: Could combine "Why Join Our Team?" and "Position Summary". Provide prose.
Responsibilities: Essential Job Duties And Responsibilities list (bullet points). Also maybe include Work Environment & Physical Demands as part of responsibilities.
Qualifications: Job Qualifications list (including education, certifications, experience, etc.)
Skills: Could extract from qualifications: "Advance communication, initiative, and problem-solving skills", "Mechanically inclined", "Proficient with hand tools", "Able to complete repairs and maintenance of equipment in a timely and accurate manner", "Able to provide assistance, advise and training to Vallen associates and plant personnel", "Assist warehouse personnel with order fulfillment if needed.", "Keep all certifications and licenses current and renewed by completing continuing education as required.", "Must pass Drug & Alcohol screen, Physical exam, and background check." Some of those are more requirements than skills. But we can still list skills.
Better to follow instruction: Use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job description.
We have:
- "Why Join Our Team?" paragraph: that's about company culture. Could be "About the role"? Actually "About the role" is typical heading for role description. The "Why Join Our Team?" is more about company. Could be considered "About the role"? Might be better to put under "About the role" heading.
- Benefits: there is a Benefits section with details. So include Benefits heading.
- Position Summary: description of role. Could be "About the role" or "Responsibilities"? Actually Position Summary is a brief description; we could put under "About the role". Then "Essential Job Duties And Responsibilities" is responsibilities. So we can have Responsibilities heading.
- Job Qualifications: list of qualifications. Could be Requirements or Qualifications. We'll have Qualifications heading.
- Skills: maybe we can extract skills from qualifications: "Advance communication, initiative, and problem-solving skills", "Mechanically inclined", "Proficient with hand tools", etc. Could be Skills heading.
- Pay: Not mentioned. No pay info. So we should NOT include Pay section.
- Schedule: Not mentioned. No schedule info. So omit.
- Also there is "Work Environment & Physical Demands". Could be part of Responsibilities or maybe a separate section? Not in allowed headings list. Could fold into Responsibilities or maybe under "About the role"? Probably include under Responsibilities as it's about work environment.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the "Stay up to date with Vallen, and follow us on LinkedIn, Facebook and Twitter." and "Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity". Also "We accept applications on an ongoing basis" maybe considered application instruction? It's not exactly instruction to apply but could be considered boilerplate. Probably remove.
Also "Vallen complies with all minimum wage laws" maybe not needed but it's substantive? It's a statement about compliance; could be kept? It's not a benefit or requirement. Might be considered boilerplate but it's a policy statement. Safer to remove as it's not specific to role.
We need to keep all substantive info: Benefits details, responsibilities, qualifications, etc.
Let's extract sections:
About the role: Could combine "Why Join Our Team?" and "Position Summary". Provide prose.
Responsibilities: Essential Job Duties And Responsibilities list (bullet points). Also maybe include Work Environment & Physical Demands as part of responsibilities.
Qualifications: Job Qualifications list (including education, certifications, experience, etc.)
Skills: Could extract from qualifications: "Advance communication, initiative, and problem-solving skills", "Mechanically inclined", "Proficient with hand tools", "Able to complete repairs and maintenance of equipment in a timely and accurate manner", "Able to provide assistance, advise and training to Vallen associates and plant personnel", "Assist warehouse personnel with order fulfillment if needed.", "Keep all certifications and licenses current and renewed by completing continuing education as required.", "Must pass Drug & Alcohol screen, Physical exam, and background check." Some of those are more requirements than skills. But we can still list skills.
Better to follow instruction: Use - for any list of duties/requirements/benefits. So we need to turn lists into
- . For prose, use
.
We need to decide which headings to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role, Responsibilities, Qualifications, Skills, Benefits. Requirements maybe same as Qualifications? Could combine but we need to follow instruction: include a section ONLY when posting has real, specific content for it. We can decide to have Qualifications and Skills separate. Requirements maybe not needed if we have Qualifications. But we could treat Qualifications as Requirements. However we have both Qualifications and Skills content; we can include both.
Let's draft:
About the role
Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.
Position Summary: Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.
Responsibilities
- Provide quality of service to our customers.
- Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
- Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
- May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers.
- May lead other technicians within area of expertise.
- May be responsible for interacting with the customers to coordinate job activities.
- Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
- Ensures all required copies provided to the customer upon servicing equipment.
- Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
- May be responsible for Parts & Equipment requests for specific assigned jobs.
- Maintaining accurate inventories related to job and maintenance orders.
- Always exhibit safe work practices.
- Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
- May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card.
- Associates are required to maintain proper care of all assets as defined by Vallen policies.
- May have immediate supervision over a tech service unit.
- Work Environment & Physical Demands: Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. Working conditions will vary with service work being performed indoors and out in the field. Possibility of working in hazardous environments when working within a plant which would require safety precautions and appropriate equipment. Ability to work in climatic weather (cold/heat) during day or night operations. While performing the duties of this job, the employee is regularly required to talk and hear. Occasional lifting of items weighting a maximum of 55 lbs. Ability to climb stairwells up to 15 levels high. Ability to ascend and descend ladders (step, extension, cage) up to 24' high. Able to walk at a normal pace for up to 15 continuous minutes. Able to work from a standing position for 8-10 hours. Bending, climbing, and stooping as needed for access of equipment to repair and service. Pass all test requirements to be approved to work offshore. (If Applicable)
Qualifications
- High School or GED
- Minimum 3 Certification (manufacturing/state) in a fire protection related field
- NICET II or greater
- Fire Alarm & Ext A 2-4 years' experience or
- WBS Construction 2-4 years' experience (Industry related)
- RME-I (if applicable)
- Mechanically inclined
- Advance communication, initiative, and problem-solving skills
- Specific -- RELEVENT experience
- Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment is required.
- Advance industry segment knowledge.
- Maintain minimum productivity of 95% within 60 days.
- Demonstrated ability to successfully manage a Customer Acct or Project.
- Ability to repair and service equipment sold by Vallen.
- Current Motor Vehicle License with good driving record.
- Commercial Driver's License required if carrying loads of hazardous materials.
- Proficient with hand tools.
- Able to complete repairs and maintenance of equipment in a timely and accurate manner
- Able to provide assistance, advise and training to Vallen associates and plant personnel.
- Assist warehouse personnel with order fulfillment if needed.
- Keep all certifications and licenses current and renewed by completing continuing education as required.
- Must pass Drug & Alcohol screen, Physical exam, and background check.
Skills
- Advance communication, initiative, and problem-solving skills
- Mechanically inclined
- Proficient with hand tools
- Able to complete repairs and maintenance of equipment in a timely and accurate manner
- Able to provide assistance, advise and training to Vallen associates and plant personnel
- Ability to manage customer accounts or projects
- Knowledge of regulatory standards (State, OSHA, NFPA)
- Ability to work in varied environmental conditions (indoor/outdoor, hazardous, climatic)
- Physical ability: lift up to 55 lbs, climb stairwells up to 15 levels, ascend/descend ladders up to 24', walk 15 minutes continuously, stand 8-10 hours
Benefits
- Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
- 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
- Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
- Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
- Employee Assistance Program
- Employee Resource
- . For prose, use
. We need to decide which headings to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role, Responsibilities, Qualifications, Skills, Benefits. Requirements maybe same as Qualifications? Could combine but we need to follow instruction: include a section ONLY when posting has real, specific content for it. We can decide to have Qualifications and Skills separate. Requirements maybe not needed if we have Qualifications. But we could treat Qualifications as Requirements. However we have both Qualifications and Skills content; we can include both. Let's draft:
About the role
Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.
Position Summary: Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.
Responsibilities
- Provide quality of service to our customers.
- Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
- Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
- May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers.
- May lead other technicians within area of expertise.
- May be responsible for interacting with the customers to coordinate job activities.
- Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
- Ensures all required copies provided to the customer upon servicing equipment.
- Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
- May be responsible for Parts & Equipment requests for specific assigned jobs.
- Maintaining accurate inventories related to job and maintenance orders.
- Always exhibit safe work practices.
- Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
- May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card.
- Associates are required to maintain proper care of all assets as defined by Vallen policies.
- May have immediate supervision over a tech service unit.
- Work Environment & Physical Demands: Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. Working conditions will vary with service work being performed indoors and out in the field. Possibility of working in hazardous environments when working within a plant which would require safety precautions and appropriate equipment. Ability to work in climatic weather (cold/heat) during day or night operations. While performing the duties of this job, the employee is regularly required to talk and hear. Occasional lifting of items weighting a maximum of 55 lbs. Ability to climb stairwells up to 15 levels high. Ability to ascend and descend ladders (step, extension, cage) up to 24' high. Able to walk at a normal pace for up to 15 continuous minutes. Able to work from a standing position for 8-10 hours. Bending, climbing, and stooping as needed for access of equipment to repair and service. Pass all test requirements to be approved to work offshore. (If Applicable)
Qualifications
- High School or GED
- Minimum 3 Certification (manufacturing/state) in a fire protection related field
- NICET II or greater
- Fire Alarm & Ext A 2-4 years' experience or
- WBS Construction 2-4 years' experience (Industry related)
- RME-I (if applicable)
- Mechanically inclined
- Advance communication, initiative, and problem-solving skills
- Specific -- RELEVENT experience
- Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment is required.
- Advance industry segment knowledge.
- Maintain minimum productivity of 95% within 60 days.
- Demonstrated ability to successfully manage a Customer Acct or Project.
- Ability to repair and service equipment sold by Vallen.
- Current Motor Vehicle License with good driving record.
- Commercial Driver's License required if carrying loads of hazardous materials.
- Proficient with hand tools.
- Able to complete repairs and maintenance of equipment in a timely and accurate manner
- Able to provide assistance, advise and training to Vallen associates and plant personnel.
- Assist warehouse personnel with order fulfillment if needed.
- Keep all certifications and licenses current and renewed by completing continuing education as required.
- Must pass Drug & Alcohol screen, Physical exam, and background check.
Skills
- Advance communication, initiative, and problem-solving skills
- Mechanically inclined
- Proficient with hand tools
- Able to complete repairs and maintenance of equipment in a timely and accurate manner
- Able to provide assistance, advise and training to Vallen associates and plant personnel
- Ability to manage customer accounts or projects
- Knowledge of regulatory standards (State, OSHA, NFPA)
- Ability to work in varied environmental conditions (indoor/outdoor, hazardous, climatic)
- Physical ability: lift up to 55 lbs, climb stairwells up to 15 levels, ascend/descend ladders up to 24', walk 15 minutes continuously, stand 8-10 hours
Benefits
- Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
- 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
- Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
- Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
- Employee Assistance Program
- Employee Resource