Fire Protection Service Tech Lead - LSS

About the Role

Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.

Responsibilities

• Provide quality service to customers and assist assigned HTS technicians with proper training in Vallen standard operating procedures.
• Install and/or perform ITM of Life Safety Systems, including but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems, and Water-Based Systems.
• Coordinate job activities in the absence of a Technician Lead, if assigned by supervisor/manager.
• Lead other technicians within your area of expertise and interact with customers to coordinate job activities.
• Ensure all documentation associated with assigned tasks is completed accurately and submitted for proper invoicing; provide required copies to customers upon servicing equipment.
• Maintain knowledge of all regulatory standards (State, OSHA, NFPA, etc.) pertaining to assigned duties.
• Handle Parts & Equipment requests for specific assigned jobs and maintain accurate inventories related to job and maintenance orders.
• Exhibit safe work practices at all times.
• Assist with shipping and receiving tasks, including unloading trucks, checking in merchandise, and distributing to sales associates for processing.
• Use company-provided assets such as vehicles, inventory, safety equipment, laptops, scanners, test equipment, tools, radios, cell phones, fuel cards, and/or credit cards while maintaining proper care of all assets as defined by Vallen policies.
• Maintain productivity of at least 95% within 60 days and manage customer accounts or projects successfully.
• Repair and service equipment sold by Vallen in a timely and accurate manner, and provide assistance, advice, and training to Vallen associates and plant personnel.
• Assist warehouse personnel with order fulfillment if needed.
• Keep all certifications and licenses current by completing continuing education as required.
• Pass drug & alcohol screen, physical exam, and background check.

Requirements

• High School diploma or GED.
• Minimum 3 Certification (manufacturing/state) in a fire protection-related field.
• NICET II or greater certification.
• Fire Alarm & Ext A certification with 2-4 years' experience, or WBS Construction with 2-4 years' industry-related experience.
• RME-I certification (if applicable).
• Mechanically inclined with advanced communication, initiative, and problem-solving skills.
• Specific, relevant experience in the installation, maintenance, repair, and service of Life Safety Systems and equipment.
• Advanced industry segment knowledge.
• Current Motor Vehicle License with a good driving record; Commercial Driver’s License required if carrying loads of hazardous materials.
• Proficient with hand tools.
• Ability to work in various environments, including hazardous conditions within plants, and in climatic weather (cold/heat) during day or night operations.

Physical Demands

• Ability to talk and hear regularly.
• Occasional lifting of items weighing up to 55 lbs.
• Ability to climb stairwells up to 15 levels high and ascend/descend ladders (step, extension, cage) up to 24' high.
• Ability to walk at a normal pace for up to 15 continuous minutes and work from a standing position for 8-10 hours.
• Bending, climbing, and stooping as needed for access to equipment for repair and service.
• Pass all test requirements to be approved for offshore work (if applicable).

Benefits

• Medical, Dental, and Vision Insurance for single coverage, employee + spouse or children, and family coverage.
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only).
• Employer-paid Basic Life Insurance for employee, spouse, and dependents.
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws).
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off: 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire; 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays.
• Employee Assistance Program.
• Employee Resource Groups for networking and team building.
• Tuition Reimbursement Program.
• Employee Referral Program.
• Safety shoe and safety glasses reimbursement (based on position).
• Employee discounts through BenefitHub.
• Advancement opportunities.
• Compliance with all minimum wage laws.