Fire Protection Onsite Service Tech Lead - LSS

About the role

Put your maintenance and repair skills to good use at Vallen as a Lead Onsite Technician in the Vallen Safety Services group. In this position, you will lead technicians in the installation and/or inspection, testing, and maintenance of life safety systems and equipment for established customers on a scheduled basis.

Responsibilities

• Responsible for the quality of service provided to our customers, ensure that Vallen personnel are following Vallen standard operating procedures, and that assigned HTS technicians are being properly trained and utilized.
• May also have scheduling responsibilities.
• Leads small groups or on-site service centers within area of expertise.
• May be responsible for interacting with the customers to coordinate job activities.
• Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
• Ensures all required copies provided to the customer upon servicing equipment.
• In depth knowledgeable of all applicable regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
• Responsible for Parts & Equipment requests.
• Maintaining accurate inventories related to job and maintenance orders.
• Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
• May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, LSI Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card. Associates are required to maintain proper care of all assets as defined by policies.

Qualifications

• High School or GED
• Minimum 4 Certifications (manufacturing/state) in a fire protection related field
• NICET II or greater
• Fire Alarm & Ext A and 5+ years' experience or WBS Construction and 5+ years' experience
• RME-I (if applicable)
• Mechanically inclined
• Advance communication, initiative, and problem-solving skills
• Specific — RELEVENT experience
• Experience in the installation and/or maintenance, repair and service of life safety systems and equipment.