Fire Life Safety Sales Executive

About Us

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with capabilities that include design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. Our company is consistently recognized for service excellence in the fire protection industry and operates over 70 locations in more than 20 states.

We support trade skills and workforce development through Recognized Apprenticeships and on-the-job training (OJT) programs. Leadership is actively involved in NFPA code compliance committees, regional safety boards, and technical education in local schools. We encourage professional development with continued training, education, and reimbursement for career-advancing certifications such as NICET, along with potential bonuses for specific certifications.

Our core values are represented by the acronym PIPE:

• Passionate about life safety
• Integrity (Do the right thing)
• Partnership with our customers and community
• Operational Excellence (Do things right)

About the Role

The Fire Life Safety Sales Executive is responsible for prospecting and developing new customers, including upselling and multi-line development of services, and negotiating pricing for inspection contracts. This role works closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to ensure customer satisfaction and is a key part of the Service Department Team.

Responsibilities

• Proactively engage in sales calls to new prospective customers to build the Inspection and Service business by adding new customers to the existing portfolio (e.g., door-to-door cold calling, completing call blocks, creating vertical target lists for assigned territory, and developing a sales plan to achieve assigned sales goals).
• Proactively engage in sales calls to current customers to expand service offerings (upsell).
• Identify and pursue conversion opportunities by turning construction installation customers into service customers.
• Maintain a sufficient pipeline of activity to meet sales goals, understanding that success is a byproduct of generating activity.
• Manage all sales activity within assigned Salesforce account or other sales tracking systems, recording customer and prospect information with sufficient detail and monitoring proposal timelines.
• Follow up on pending proposals in a timely manner to explain scope, answer questions, and accelerate the award of the sale or advance the opportunity through the sales cycle.
• Understand company pricing approaches for inspection sales using Excel or company-provided estimating tools, and demonstrate full knowledge of contractual terms and conditions of ITM agreements.
• Represent the organization at industry meetings (e.g., Building Owners Management Association - BOMA), customer visits, and customer entertainment, which may occur outside normal business hours.
• Stay informed of potential market opportunities through sales calls, networking, and market-related information, including changes or updates to local fire code requirements.
• Assist the Service Manager and service department with re-signing existing customers as needed.
• Advance industry technical knowledge through internal training, ride-alongs with field personnel, and reviewing technical materials.
• Work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED (required).
• Associate’s or Bachelor’s degree in Business or related field (preferred).
• 3-5 years of sales or fire protection industry experience (required).
• 2 years of experience reading electronic blueprints and using Salesforce (preferred).
• 2 years of experience operating a computer and using Microsoft Office (required).
• Ability to effectively read, write, and communicate in English with employees, customers, and board members.
• Valid driver’s license with an acceptable driving record and reliable transportation (required).
• Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements based on contractual agreements.
• Frequent travel required, up to 50%.

Physical & Work Environment Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

• Physical Requirements: While performing the duties of this job, the employee is required to sit and stand for long periods. The employee will occasionally drive, bend, kneel, balance, lift up to 20 lbs, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
• Work Environment: The employee will consistently work indoors in an office or remote setting, work alone and with others, and frequently travel. Occasional use of appropriate personal protective equipment is required, as outlined by company safety policies.

Benefits

Summit Fire & Security offers an industry-leading and affordable benefits package for eligible employees, including:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability (Employer Paid)
• Short-Term Disability (Employer Paid)
• Additional Voluntary Ancillary Benefits (e.g., Accident and Hospital Indemnity)
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program
• Extensive training opportunities and career advancement
• Competitive pay and bonus opportunities