Fire Inspection Supervisor

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

About the role

This position is responsible for providing vision, leadership and direction for the fire inspections in the local district office. Responsibilities include supervising fire alarm inspectors and sprinkler inspectors, developing business strategies, and implementing action plans to meet the district's objectives and drive profitable growth of the Fire Service business, including embracing company programs, identification of life safety deficiencies, and recommendations.

Responsibilities

• Revenue Responsibility: Implement plans, programs, and processes designated to meet and exceed growth objectives while improving market potential for Planned Service Agreements.
• Customer Satisfaction: Assist leading inspection teams in developing and maintaining processes and cadence to deliver customer satisfaction through effective and timely delivery of inspections. Ensure contractual obligations are fulfilled on a timely basis, with the goal of increasing customer experience satisfaction.
• Productivity Improvement: Monitor District Service productivity and improve productivity. Assess manpower needs to support delivery of contractual obligations (direct and subcontract employees).
• Employee Development: Identify existing team strengths and weaknesses and create a plan to coach and develop each individual team member to reach their potential. Work effectively in a matrix structure by maintaining open communication channels and addressing conflict resolution issues timely and respectfully.
• Safety Compliance: Support Company and Area safety initiatives. Observe day-to-day operations to ensure employees follow appropriate safety procedures and address any inconsistencies immediately. Ensure all corporate policies associated with affirmative action and equal employment opportunities are fully implemented, managed, and monitored for compliance.

Requirements

• High School Diploma or equivalent
• Minimum 5 years in the Fire Services industry
• Ability to analyze deficiencies and develop appropriate action plans to address and rectify issues
• Ability to work in a matrix infrastructure, coach, develop teams, and address conflict
• Proficient with Microsoft Word, PowerPoint, and Excel

Pay

Hiring hourly range: $33–43. The hourly rate will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Benefits

This position includes a competitive benefits package.