Fire Alarm Service Technician I

About the role

Responsible for the inspection, testing, maintenance, troubleshooting, and repair of fire alarm and life safety systems. This role ensures systems operate properly and comply with applicable codes, standards, and safety regulations. The technician works independently in the field, providing high‑quality service while maintaining strong customer relationships.

Responsibilities

• Perform inspections, testing, maintenance, and repairs on fire alarm and life safety systems in accordance with NFPA standards and applicable local codes.
• Diagnose system issues, identify malfunctions, and complete timely and accurate repairs.
• Program, configure, and verify fire alarm control panels and related devices.
• Complete detailed service reports, inspection documentation, and compliance forms.
• Maintain accurate records of system work, deficiencies, and corrective actions.
• Communicate effectively with customers regarding system status, required repairs, and code compliance.
• Coordinate with project managers, service coordinators, and inspectors as needed.
• Ensure company tools, test equipment, and service vehicles are properly maintained.
• Follow all safety policies, procedures, and job site regulations.
• Stay current with industry codes, technologies, and certification requirements.
• Participate in on‑call rotation and emergency service response.
• Other duties may be assigned.

Requirements

• High school diploma or equivalent required.
• Technical training or certifications preferred.
• 1–3 years of experience servicing fire alarm or life safety systems preferred.
• NICET certification in Fire Alarm Systems preferred or required based on state.
• Strong working knowledge of NFPA 72, NEC, and local fire codes.

Skills

• Proficiency with Microsoft Office applications.
• Ability to use fire alarm panels, devices, and testing equipment.
• Experience with mobile service software, smartphones, and basic computer applications.
• Familiarity with system manufacturers such as Notifier or equivalent preferred.
• Physical ability to stand, walk, climb ladders, work in confined spaces, work at heights, lift and carry up to 50 lb, and operate in varied weather, noise, and electrical environments.
• Willingness to participate in on‑call rotation and occasional overtime.

Why Join Us

Century Fire Protection is one of the largest and most successful full‑service fire protection companies in the Southeast, offering a wide range of positions and countless opportunities for career growth. Employees are empowered to serve clients, and the company supports veterans and is an Equal Opportunity Employer.

Benefits

• Medical, Dental, Vision coverage
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short‑term & Long‑term Disability
• Paid Time Off and Paid Holidays
• 401(k) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident
• Comprehensive education and training opportunities