Fire Alarm Service Technician

About the role

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to providing quality service.

Responsibilities

• Perform fire alarm system repairs, maintenance, upgrades, and replace defective parts
• Perform programming on fire alarm systems
• Use device manuals to repair non-functioning fire alarms and restore fire alarms to original functionality
• Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires or strappings
• Repair circuits and sensors, following wiring and system specifications
• Ensure compliance to fire and electrical codes
• Demonstrate systems for customers and explains causes and consequences of false alarms
• Educate customers on preventative care and regular maintenance to prevent system malfunctions
• Communicate daily with service supervisor and/or dispatchers on project delays, requirements and general status of job
• Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.
• Complete and produce reports that are legible, accurate and detailed
• Invoice paperwork in a timely manner
• Stay current with code requirements and industry changes
• Attend and complete all required safety training
• Perform other related duties as assigned or required

Requirements

• Valid driver’s license
• High School Diploma or GED
• Three (3) years prior relevant work experience
• Ability to travel to multiple job sites each day
• Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day
• High precision/detail-oriented
• Ability to use a computer and read blueprints
• Decent verbal and written communication skills
• Ability to work independently, with little supervision
• Knowledge of fire systems and tools
• Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job
• Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet

Preferred

• Suppression experience
• Sprinkler experience
• Backflow experience
• CSA Certification
• NICET Certification
• OSHA Certification
• Knowledge working in Profit Zoom, Building Reports, and Paylocity
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching