Fire Alarm Service Technician

About the role

We are seeking skilled Fire Alarm Service Technicians to join our team. In this role you will need to be familiar with inspecting, testing, servicing, troubleshooting, and repairing Fire Alarm systems.

Responsibilities

• Perform all inspections, testing and some repair tasks on fire alarm systems
• Respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment
• Program fire alarm systems or have experience with programming low voltage systems including fire alarm, nurse call, access control, security, or CCTV
• Frequently resolve problems through research of multiple alternatives
• Communicate and effectively interact with other contractors and building owners
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals
• Assist customers on site with all questions and concerns in a timely and professional manner
• Effectively communicate project status to management
• Complete all appropriate company paperwork as required

Qualifications

• Valid driver's license with a clean driving record
• Applicants must meet requirements in relation to background and driving record
• Must be proficient in the use and application of industry related equipment including MS Office
• Must have excellent communications skills, using tact and diplomacy when dealing with customers
• Regular, reliable, predictable attendance
• Minimum of 3 years of experience in the Fire Alarm/Low Voltage industry

Preferred Experience

• Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI
• FASA/BASA

Physical Requirements

• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs

Benefits

• Unlimited growth opportunity with constantly expanding product ranges and vertical markets, creating new avenues for advancement and promotion
• 401(k) Plan with matching contributions
• 8 paid holidays and 10 PTO days (PTO increases over time with career advancement)
• Reduced-cost medical insurance, dental, and vision coverage
• Flexible Spending Account for healthcare expenses
• Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage
• Weekly paydays every Friday
• Employee appreciation lunches, holiday celebrations, department activities, and outings
• Employee Assistance Program with access to over 10,000 providers offering face-to-face or telehealth counseling
• Pet insurance options

Pay

$29.00 - $35.00 per hour