Fire Alarm Service Inspector

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property worldwide. Headquartered in Mobile, Alabama, Hiller operates globally and domestically with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment.

About the role

Fire Alarm Service Inspectors conduct routine inspections, testing, service, and preventative maintenance on Fire Alarm and Suppression Life Safety Systems.

Responsibilities

• Perform routine service and maintenance tasks on fire alarm and suppression systems in commercial, industrial, and residential buildings, including inspecting, testing, cleaning components, and verifying system functionality.
• Identify and diagnose issues with fire alarm and suppression systems.
• Provide customer instruction on system operation and functionality.
• Manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
• Provide exceptional customer service by addressing client inquiries, concerns, and service requests promptly and professionally.
• Educate customers on fire alarm system functionality, best practices, and emergency response procedures.
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
• Ensure all work complies with relevant codes and regulations.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Ensure proper maintenance and care of equipment—trucks, lifts, tools, etc.

Pay

Pay Range: $30.00 - $35.00 per hour. The posted salary range reflects the anticipated hiring range for this position and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location, and market considerations. This range reflects base salary only and does not include bonuses, commissions, overtime, or the value of employee benefits.

Benefits

• Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.
• Sign-On Bonus: MA Licensed fitters will receive a $5,000 sign-on bonus paid in two installments: the first payment after successfully completing 90 days of employment, and the second payment after completing 180 days.