Fire Alarm & Security Technician
About the role
The Fire Alarm & Security Technician position at Summit Fire & Security is responsible for installing, troubleshooting, servicing, and repairing fire alarm and security systems. This role requires comprehensive knowledge of various manufacturers' systems and tools, as well as proficiency in programming and software for fire alarm systems.
Responsibilities
- Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
- Use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
- Comprehensive working knowledge of fire alarm codes and standards.
- Programming and software knowledge with a variety of fire alarm systems.
- Troubleshooting to determine fault or faults, including ground faults with fire alarm systems.
- Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
- Safely follow and perform procedures to handle, remove, and replace explosive actuators such as squibs and gas cartridge actuators.
- Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
- Track work orders, materials needed, time on job, etc., using Field Service Lightning.
- Complete documentation on work orders.
- Understand and follow SFS's Safety program, SDS book, Hazardous communication program, policies and procedures.
- Ensure company provided vehicle is clean and well-maintained as required by company policies.
- Be placed in on-call status as required by location to handle emergency service requests.
- Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
- Train service technician trainees all applicable aspects of fire protection.
Qualifications
- A High School Diploma or equivalent, required.
- NICET or state specific certification, preferred.
- 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
- NICET Level 1 Fire Alarm Certification, required.
- 2 years of professional computer skills, preferred.
- Effective reading, writing, and communication skills in English with employees and customers.
- 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
- Valid driver’s license with acceptable driving record required.
- Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
- Ability to travel 90% of the time, locally.
Physical & Work Environment Requirements
- Frequent bending, ascending and descending step stools, ladders and stairs, kneeling, lifting up to 50 lbs, reaching above and below shoulders, standing and walking for extended periods of time.
- Seeing in color, close and far distances, peripheral, depth, and adjusting focus.
- Balancing, crouching, driving, lifting over 50 lbs, sitting, stooping, twisting, and working at heights.
- Exposure to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
- Regularly working outside, and being exposed to these conditions.
- Consistently wearing all appropriate personal protective equipment, as required by company safety policies while visiting locations.
Benefits
- Paid vacation and holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) plan with company match.
- Flexible spending accounts.
- Long-term disability – employer paid.
- Short-term disability – employer paid.
- Additional voluntary ancillary benefits such as accident and hospital indemnity life insurance for team members and dependents.
- Employee assistance program.
- Employee referral program.
Core Values
- Passionate about life safety.
- Do the right thing with integrity.
- Work in partnership with our customers and community.
- Strive for operational excellence.
Company Information
Summit Fire & Security is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.