Fire Alarm & Security Technician

About the role

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

Responsibilities

• Install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products
• Use required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components
• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders
• Participate in weekly Toolbox talks
• Ensure company provided vehicle is clean and well maintained as required by company policies
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes
• Train service technician trainees all applicable aspects of fire protection

Qualifications

• High School Diploma or equivalent, required
• NICET or state specific certification, preferred
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required
• NICET Level 1 Fire Alarm Certification, required
• 2 years of professional computer skills, preferred
• Valid driver’s license with acceptable driving record required

Skills

• Ability to effectively read, write and communicate in English with employees and customers
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred
• Knowledge of different manufactures clean agent and high-pressure suppression systems
• Comprehensive working knowledge of fire alarm codes and standards
• Programing and software knowledge with a variety of fire alarm systems

Benefits

• Extensive training opportunities
• Career advancement
• Competitive pay
• Bonus opportunities
• Industry leading and affordable benefits package for eligible employees, including:
• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits
• Employee Assistance Program
• Employee Referral Program