Fire Alarm Project Technician 2

About the role

Convergint is seeking a full-time Fire Alarm Technician to join our dynamic team. The role involves installing, programming, testing, repairing, and servicing various systems and equipment, including security, fire alarm & life safety, and building automation.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment.
• Provide technical support and training to customers.
• Interpret manuals, schematics, and wiring diagrams to repair equipment.
• Coach and mentor less experienced colleagues.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems.
• Act as the customer's point of contact for technical support and ensure high levels of customer satisfaction.
• Consult with engineering personnel to resolve unusual problems.
• Communicate potential project risks and suggest improvements.
• Ensure fire alarm systems comply with relevant codes and standards.
• Coordinate with the Project Manager and/or Operations Manager on specific projects.
• Perform other duties as requested or required.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Ability to convey complex subject matter to a non-technical audience.
• Willingness to learn technical skills related to fire alarm systems and electronic security systems.
• Self-starter with strong mechanical and electrical aptitude.
• Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems.
• Driven to achieve necessary certifications and licensing related to products, industry, and city/state.
• Valid driver's license with a clean record.
• NICET Level II in Fire Alarm Systems.
• Low voltage electrical license as required by local/state authority.
• Ability to travel locally to jobsites on a regular basis.
• Minimal overnight travel may be required.

Qualifications

• High School/GED or equivalent experience.
• Local/State Electrical License.
• NICET Level II – Fire Alarm Systems.