Fire Alarm Project Coordinator

Essential Functions

• Provide daily and/or weekly updates to Management on Projects/Jobs.
• Works with Sales team to design large or complex projects.
• Requests subcontractor quotes and issues purchase order requests.
• Requests equipment quotes and issues equipment order requests or purchase orders.
• Tracks equipment orders and sources alternates for backordered equipment.
• Works with GAID to provide technical assistance and quality control on installations.
• Establishes project scope of work with the Account Managers.
• Conducts project meetings on large or Key account installations.
• Maintains external and internal client satisfaction.
• Collaborates with Account Managers, Local Branches, and GAID to perform site surveys and assist with preparation of sales paperwork (proposals, bid packages, permits, contracts, etc.).
• Provides both oral and written presentations to potential customers explaining the operation of their equipment and applicable services.
• Prepares formal correspondence in response to customer’s questions or concerns.
• Safeguards all customer correspondence by responding to or forwarding to the appropriate department within 24 hours of receipt.
• Handles escalated customer calls as needed.
• Maintains the progress and completion of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies

• Strong work ethic and detail-oriented.
• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. in English.
• Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications

• Associates degree from a college or university and five years related experience and/or training; or equivalent combination of education and experience.
• High degree of knowledge of standards/practices and panels commonly used in the security industry.
• Must present proof of ability to legally work in the United States.
• Minimum of High School Diploma/Vocational Training.
• Minimum of three years of applicable, hands-on experience.
• Must be able to clear a drug screening in accordance with company policy and applicable law.
• Manage Local Project Managers or Subcontractors on small, medium and large or complex projects.
• Upgrade and/or enhance supervisory skills by participating in available classes, training, and seminars continuously.
• Advanced knowledge of Video, Access Control and Intrusion systems.
• Knowledge of and proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook) and the Internet.
• Knowledge of Company policies, practices, procedures, and guidelines.
• Basic knowledge of accounting principles and practices.
• Maintain a strong knowledge of industry and company operations.
• Knowledge of sales, installation, billing ad monitoring systems which assist managing National Accounts.
• Bilingual speaking an asset.
• Computer skills with expertise in work processing, preferable Microsoft Office and database applications.
• Proficient in Power Point with advanced presentation skills.
• Self-motivated and a professional attitude.
• Strong customer service skills with ability to apply tact, diplomacy, reason and logic.
• Strong communication and listening skills to assist internal and external customers.
• Strong business math skills, interpersonal relations and judgment.
• Must have strong project management skills.
• Possess strong organizational skills and the ability to prioritize and maintain multiple assignments.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must be self-motivated and project a professional attitude.

Physical Demands

• Occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 to 25 pounds.
• Must be able to carry laptop computer and other necessary demonstration equipment when visiting customers.

Pay And Benefits Disclosure

• The budgeted pay range for this role as of November 2025 is $21.06 - $35.10 an hour.
• This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations.
• Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.