Fire Alarm Inspector

About the Role

As a Fire Alarm Inspector at Encore Fire Protection, you will play a direct role in ensuring the systems that protect our customers are working as they should. You will test, inspect, and troubleshoot fire alarm systems to meet code and customer expectations. You will spend most of your time at customer sites performing scheduled inspections, system checks, and responding to issues. You will work with building owners, facility teams, contractors, and internal colleagues, often serving as the face of Encore Fire Protection at the properties you support.

If you enjoy working with tools and technology, diagnosing issues, and take satisfaction in leaving a system in better shape than you found it, this role will fit you well. Join us and contribute to our mission to be the best fire protection company the industry has ever seen.

Responsibilities

• Inspect, test, and document the performance of fire alarm systems in accordance with applicable standards and customer requirements.
• Program, service, and troubleshoot a range of fire alarm systems, from basic to more complex, with limited or no supervision.
• Respond to service and emergency calls as needed, including occasional night, weekend, or short notice work when customer needs arise.
• Coordinate daily work with contractors, building maintenance staff, and Encore Fire Protection office personnel to ensure inspections and repairs are completed efficiently.
• Identify situations where systems are not installed, maintained, or operating in line with code or industry standards and clearly communicate those findings.
• Make practical recommendations for system and installation improvements that support safety, reliability, and compliance.
• Complete troubleshooting and repair work on assigned customer systems, following through until all issues are fully resolved.
• Maintain accurate records of work performed, findings, and recommendations for each site you visit.

Requirements

• Three years of fire alarm industry experience with training and a high school diploma.
• A valid driver’s license and a clean driving record.
• Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation.
• Hands-on experience with a variety of fire alarm system manufacturers, such as Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite, or similar.
• Strong troubleshooting skills and confidence working independently in the field while staying aligned with company processes and safety expectations.
• Clear communication skills and a consistent approach to working with customers, contractors, and internal teams.
• Attention to detail and a habit of finishing tasks completely and accurately.

Preferred Qualifications

• Deeper experience working across multiple listed manufacturers, including more advanced programming and diagnostics.
• Experience handling both routine inspections and more complex system issues on larger or more integrated fire alarm systems.
• Prior experience balancing a mix of inspection, service, and emergency call work in a similar service environment.

Pay

Expected hourly range between $30 - $50 per hour, with opportunity for a results-driven bonus based on personal output and effectiveness in role.

Benefits

• Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
• Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
• Purpose-Driven Work Environment: A culture that values results and empowers the team to focus on impactful work.
• Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
• People-Focused Culture: A culture that encourages experimentation, learning, and improving together, with space to share ideas.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match.
• Life Insurance: Company-paid life insurance policy of $50,000.