Fire Alarm Inspection Technician

About the role

Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is to protect life and property every day through integrity, innovation, and superior customer service.

Responsibilities

• Conduct inspections of fire alarm systems and ensure compliance with NFPA and company standards.
• Complete inspections efficiently and communicate findings to the inspections admin team.
• Work within a team to collaborate and problem-solve in a fast-paced environment.
• Independently manage daily inspection tasks and job completion within assigned timelines.
• Test system components such as smoke detectors, heat detectors, and pull stations.
• Troubleshoot electrical and communication issues using diagnostic tools.
• Complete inspection reports accurately using company software and mobile devices.
• Maintain compliance with company safety policies and all fire safety regulations.
• Interact professionally with customers, supervisors, and scheduling coordinators to ensure seamless service delivery.
• Properly maintain and care for company equipment, tools, and vehicles.

Requirements

• 1–2 years of testing and inspection experience required (fire alarm systems preferred).
• Knowledge of NFPA 25; familiarity with NFPA 72, 13, and 2001 is a plus.
• Fire alarm and/or sprinkler licensing preferred (or ability to obtain within 6 months).
• NICET I or II Certification in Alarm Systems or Inspection/Testing preferred.
• Proficiency with mobile devices (smartphones, tablets) for field documentation.
• Ability to communicate inspection deficiencies clearly and recommend corrective actions.
• Strong written and verbal communication skills with a customer-service mindset.
• Familiarity with Microsoft Office Suite (Excel preferred).
• Valid driver’s license and clean driving record.

Qualifications

• Experience inspecting fire alarm or sprinkler systems.
• Working knowledge of backflow, fire pump testing, or fire extinguisher inspection.
• Enthusiasm for technology and process improvement.
• Strong troubleshooting and documentation skills.

Physical Requirements

• Lift and carry at least 40 lbs. regularly; push/pull items over 40 lbs. as needed.
• Safely climb ladders and work at heights of at least 12 feet or higher.
• Frequent walking, standing, bending, and climbing required.
• Comfortable working indoors and outdoors in varying conditions.

Compensation & Benefits

• Wage: Based on experience and credentials
• Job Type: Full-Time
• Supplemental Pay: Referral Bonus | Lead Target Bonus
• Benefits include:
• Competitive pay
• 401(k) with company match
• Health, dental, and vision insurance
• Life, accident, and critical illness coverage
• Company vehicle (if applicable), fuel card, and phone allowance
• Paid time off and holiday pay
• Employee assistance & wellness programs
• Professional development and advancement opportunities
• Referral and retirement programs
• Pet insurance and other voluntary benefits